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Ticket Booking mistake

This is a discussion on Ticket Booking mistake within the Railways forums, part of the Transportation category; Hi, I book a ticket from Bhiwani(BNW) to Basti(BST) on IST 27-Jul-2009 02:17:18 PM. Details are as below Transaction ID ...

  1. #1
    Junior Member
    Join Date
    Jul 2009
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    1

    Default Ticket Booking mistake



    Hi,
    I book a ticket from Bhiwani(BNW) to Basti(BST) on IST 27-Jul-2009 02:17:18 PM. Details are as below
    Transaction ID is 0131376647
    PNR number is 2262555535
    Train Name& number: GORAKDAM EXPRES/2556
    Date of Journey is 04-8-2009

    I search trains THEN select train THEN click on book ticket button THEN change boarding station name THEN provide passenger details and click on go button.
    After completing all of above process a page appeared which provides all information filled by me and was displaying total availability at IST 27-Jul-2009 02:17:18 PM, RAC 14/RAC 14 in sleeper class(sl). i click on make payment button and complete the reservation successfully.
    But when i tried to take print out of my ticket then the status of ticket become RLWL 124 / RLWL 60 and so on.
    I again tried to book new ticket and came to know new status as RAC 14/RAC 12 for which i am sending a print screen as attachment.
    I called to care executive they told that my ticket is booked under Delhi Quota because my boarding point is New Delhi. I raise a mail to care@irctc.co.in and they also replied the same.

    Now If my ticket was going to book under Delhi quota then they must display actual status of availability to me before making payment because i already changed my boarding point before that page, so that i could decide i want to book or not.
    Since my boarding will be new Delhi and my ticket in Delhi quota then why i will try to book from Bhiwani.
    Attached Thumbnails Attached Thumbnails Ticket Booking mistake-rac14rac12.jpg  

  2. #2
    Junior Member
    Join Date
    Nov 2009
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    2

    Default complaint against booking

    dear sir,
    i send my booking form duly filled for jaipur to raipur borading at raipur to railway authorize agent m/s mittal travels ,ambabari,jaipur for dt.31.10.09, but agent given a ticket for phulera to raipur boarding at phulera . when i taken ticket & was seeing the ticket on journey date i saw the mistake .

    when i went to agent , he corrected my forum without my concent after so much discussion i taken my form photo copy duly signed by agent as per my form given.

    till date agent is regretting the refund & telling contact with irctc or do what ever you can.

    due to agent booking mistake i lost my journey & money & time.

    please for sake of justice help me.

  3. #3
    Junior Member
    Join Date
    Nov 2009
    Posts
    2

    Default booking mistake by agent

    i sent my booking form to railway authorize agent m/s mittal travels,ambabari,jaipur for book a ticket for jaipur to raipur boarding at jaipur for 31.10.09. when i taken my ticket & saw the ticket on journey date i was shocked it was phulera to raipur boarding at raipur. when i contacted with agent he tried to change my form without my concent & regret to give any refund or any satisfication.

    after so much discussion he given my form photocopy back duly signed , he also not provide me receipt of money. due to his mistake i suffered for my journey & money & time .

    please help me for sake of justice .

 

 

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