Complaint against Indian Railways and their Employee, Extra Charge, Misbehavior
This is a discussion on Complaint against Indian Railways and their Employee, Extra Charge, Misbehavior within the Railways forums, part of the Transportation category; Hi, I booked a tatkal ticket on your Railway Counter at Kathua in J & K, The ticket PNR No:- ...
- 05-26-2011, 11:50 PM #1Unregistered Guest
Complaint against Indian Railways and their Employee, Extra Charge, Misbehavior
I booked a tatkal ticket on your Railway Counter at Kathua in J & K, The ticket PNR No:- 232-0878248 and the serial no is 67428410 (Second Class Sleeper). The ticket is for 4 (four) passengers starting journey from Haridwar to Jammu Tawi
on 26th,May 2011.
But the railway employee (T.T. & Examiner) misbehaves the 4 Passengers.The passengers having the duplicate copy(Fax Copy and Photo- Copy) of that very ticket and also have valid ID Proof each. But the Ticket Tacker misbehaves the four passengers and also Charged him another ticket for just rupees 1268/-. why the Ticket Tacker (Railway Employee) not consider the duplicate copy (Fax Copy and Photo- Copy)of the ticket. The Railway Employee (T.T./ Examiner)has no Charts prepared, this is totally illegal we have confirmed ticket that is in Coach S2, Seat No:- 10,11,13,14 in the Hemkunt Exp. we were paid two times why. The Railway Employee who misbehaves and harrassed the four passengers namey as "RAJ KUMAR" approx.I just said how to cancel the
ticket and the refund amt will be credited to my account. At this time (11.50 P.M., 26-05-2011 the date of Journey)the train is running on speed, we are Submitting the Complaint and we are ashamed for our INDIAN RAILWAYS Department.
- 10-19-2011, 01:12 PM #2unregitered Guest
Extra Chrages and Misbehaviour
I am Monthly Ticket Holder last 22 Years and Travelling Between Ujjain To Dewas,
Monday when i have reached ujjain station to pick up Gwaliour Indore express train have just started then i have pick reservation coach to avoid acciedent,
after some time Mr.Malhotra came in coach for checking of ticket, i have told to them i have MST and inform situation to pick reservation coach, then he started mis behavior and use word which can not mention here as a reputed citizen, i have request to them please make slip accordingly but he not consider any request and continue to do mis bahviour and then after charged Rs.490/-i request them explain how to charges Rs.490/- he has refuse the same and torcher me and told me if you not pay this charges i will lodge police complaint against you.
i have paid Rs.490/- as per slip No.8 dated 17.10.2011.
you are requested to take serious action against Mr.Malhotra and inform me on my e-mail ID email@example.com,
if you have not take action and inform me within 15 days, i have right to know status of my complaint in rule of ITR.
thanks & regards,
- 10-24-2011, 02:01 PM #3Unregistered Guest
AC switch off in Garib Rath and Train was dirty
I travelled form Alwar(Raj) to Delhi on 24th Oct 2011. Ac was not running and I asked TT to start AC of Train he said He don't know and its not his department.
Gate of coach # S7 was broken, glass in gate was missing.and train was very dirty..tea, coffee cups, buiscuits raper, chips raper was lying there.
If we spend good amount to travel a short distance or long distance journey, we expect only satishfaction not a reward. But this time I suffered due to dirty and non ac train.
- 02-03-2012, 10:43 AM #4Junior Member
- Join Date
- Jan 2012
On line tatkal railway ticket comman man gravincen
ON LINE TATKAL RAILWAY TICKET COMMAN MAN GRAVINCENCES
On 26th we have booked a tatkal ticket on line from Ajmer to Hyderabad for 27th on train no 12719/AII HYD SF EXP through PNR number 2131264555 for myself ,to my wife and for my son .In that we have mentioned number of my sons driving license which is scanned copy. At Ajmer Railway station a special squad came under the leader ship of Mr. Asokuma CTI of NWR to specially check the IDís of tatkal tickets and checked our ticket also. We have produced scanned copy of my sonís driving license which is invalid because it is not original copy Then we have produced original copies of pan card which are available with us and shown my original pan card but they blindly refused and booked us as ticket less travelers and called RPF to vacate our seats then we have borrowed money from other passengers and paid 2090 rupees through challan number 0666152 to travel on the same train. This is happened not to me to other 15 passengers also in the same train.
What is my argument is when tatkal ticket is cancelled due to non-availability of original ID card and I have treated as ticketless traveler then they have to refund the money to me for which I have booked a ticket on line .I am producing all type of evidence that the picture on scanned copy of driving license and original pan card is same and remaing two passengers also original ID but railway authorities misbehaving with passengers like this IS it fair?. Government making rules to control the misuse of on line booking by travel agents they are doing their business as usual but passengers who are booked the tickets of their own suffering. Passengers paying to TTS for getting seats in reserved compartments government is giving on more chance to get the money by this rule. I am requesting Railways simply harassing the passengers is not fair take steps to control travel agents not to misuse the online booking forcibly vacate the passengers after paying the fair also not fair. Everybody is not taking money with them after booking the ticket so please do not make them beggarsí
- 03-04-2012, 09:07 PM #5Junior Member
- Join Date
- Mar 2012
regarding ac not working in garibrath asr sahasa
dear sir, we travlling in garib rath amritsar saharsa exp by 18 feb 2012 vide pnr no
PNR NO. 2660149406 Train No. & Name: 12204 - Shc Garib Rath Date of Journey: 18 Feb 2012 Class: 3A Booking Date: 24 Jan 2012 22:21 Boarding Date: 18 Feb 2012 From: Jalandhar City (JUC) To: Begu Sarai (BGS) Distance: 1,550 kms Boarding: Jalandhar City (JUC) Reserved Upto: Begu Sarai (BGS) Quota: General Scheduled Departure Time: 05:50 Total Fare: Rs. 2,772 Adult: 4 Child: 0 Passenger Mobile Number: 9569707675
1 Ticket fare Rs. 2,772 Rupees Two Thousand Seven Hundred Seventy Two Only 2 IRCTC Service charges Rs. 20 Rupees Twenty Only 3 MakeMyTrip Fee Rs. 20 Rupees Twenty Only 4 Bank/Card charges Rs. 51 Rupees Fifty One Only 5 Total Rs. 2,863 Rupees Two Thousand Eight Hundred Sixty Three Only
Passenger Details:we trvling from jalandhar to begusarai. we are seat confirmed in coach no g-13. we are waitting till delhi ac will be on but there is no response from any body. we reporting many time to on duty conductor but he can not do any thing. we will remine time to time all staff of the running train he unable to do. atleast one pers generator opr told me that we will manage your seat in other coach.i told him that in this coach ac why not on. then i told him now we go to guard in lucknow jn and station master to report him. after that maech will talk with amritsar his sinior then he tolm him to change your coach polarity of phase it will be on. after that ac will be on. my whole family got ill.after two hour then ac staff ac got off.many people are got ill in this train. we are going begusarai for those work due to whole family illness not done. we expend our time in illness.when we return from garib rath on 01 mar 2012 vide pnr no 650-6197856 same thing is happened . we told to ac staff on lucknow to start ac then he strat after muradabad. we are travlling normaly by garibrath but all time it was happened.generally ac staff on returning from saharsa he start ac after muradabad.we failling very diffculty in this train. why railway is charged ac from passanger if he dont give ac facility. why i suffur above these problemb, we are allready paid . kindly give me the resion we are all failling sick till date. we will give lot of many to docter to recover our health. kindly do infaour of above problemb and confirm by mail, we will got lot of economical hrass. the train was very dirty, there is no any ceaning facility .thanks and regards
S.No Name Age Sex Concession Code Booking Status/Current Status/ Coach No/ Seat No 1. K K SINGH 51 Male - RAC 33 / - - - 2. MRS K K SINGH 46 Female - RAC 34 / - - - 3. MISS PRIYANKA 25 Female - RAC 35 / - - - 4. AMIT KUMAR 15 Male - RAC 36 / - - -
k k singh
Last edited by krisankant; 03-04-2012 at 09:11 PM.
- 03-14-2012, 10:30 PM #6Junior Member
- Join Date
- Mar 2012
TTE harres n fine against rule.
On date 27-02-12 my younger brother Hemant Sharma and mother Ramadevi Sharma travelled with confirm Tatkal E-ticket. Details are as follows.
Journey Date 27-02-12.
PNR no. 870-0219849.
Train 19105.(Ahmedabad to Ajmer).
Seat S 10/46,48.
Sir, I booked tickets for them. While booking for identity I give reference of PAN card for my brother and Voter id card for mother and they shown same proof to TTE along with IRCTC ticket booked mesage which is saved in my brother's cell no. 9879945950.As on today also saved in same cell no.
Eventhough TTE charged Rs. 50/- for print out(EFT recipt No M-0629951). Railway doing compaign for save 3 lakhs paper a day for our nation and TTE like this unaware of this compaign than how can we save paper? additionally he charged against rule, I request u to take action n refund my amount.
Dr R T Sharma.
- 04-01-2012, 05:48 PM #7Junior Member
- Join Date
- Apr 2012
Query on Indian railway TT fine.
I am Amar from bangalore. I was booked 3 second sleeper class tickets in tathkal, but 2tickets are in W/L after chart prepared.
i took general tickets and travelled in sleeper.one of TT come and asked for ticket we told everything why we are travelling in sleeper coach.
he charged sleeper class ticket worth amount and taken rs 500/- fine.
can any one tell me Rs 500/- leagal to charge us. We are not travelling without tickets.we have general and Waiting list last mi (tathkal ticket) we come to last 2 hrs before travel.
- 04-20-2012, 05:42 PM #8Unregistered Guest
Stolen in train
When my friend Mr. S bhattacherjee traveling on train no. 22815 from Bilaspur to Coimbator in S4 Seat no 33,34,36 on 16.04.12 with his family, his luggege was stolen inbeteen Vijawada to Gudur. After the incidend every this was surprising which im narrating below-
1. when they understand that bag was stolen train just leaving Gudur station.
2. 2 Police man was there in the comparment. they tried to convince that no one entered the compartment.
3. Mr. Bhattacherjee pull the chain to stope the train to got down the Gudur station as his sure that thief get down at gudur station.
4. Polic man did not coopeate with them. they threaded the passanger to keep quite.
5. Mr. Bhattacherjee felt that police man helping the thieft to scape.
6. After some time TEE had came and give them 3 form and filled infront of him. TEE gave the from and advice to deposite at Coimbatore.
7. Before reaching Renugunda mr. Bhattacherjee received a phone call from 06508114062 infrom him that your luggage had found at gudur staion and kept in GRP office go and collect.
8. Mr. Bhatt. surprise how his new phone no thieft know. His phone no. had disclosed to TEE only during filled up the form.
9. this is the question that every one TEE Police all are involve in this case.
10. Mr. Bhatt get down at Renugunda and go to GRP to file FIR but they denied to take FIR.
11. They return to GUdur and found they luggages were copletely packed condition. there is no damages of both the Briet case . they opened and found that Gold- 140 gm & 5000/- are missing but cloths and paper is as it is.( 140gm as they are shifted from kymore to Madukkuri for job).
12. GRP was unable to give right answar how did they received the luggage.
From above fact it is very clear that all are involve in this incident.
Now, my request to enquire the fact and find out the gold and money.
- 04-24-2012, 01:57 AM #9Unregistered Guest
complain regarding attendant staff of ac 2tier
to whom ever it may concern
i was travelling from satna to habibganj on 23 april 2012 from kamayani express(11072) in which i was made to experience misbehaviour nd misguidance of attendant staff of ac 2 tier seat no. A1- 33,
in which the attendant said that i have to surrender the beddings before 1 hour reaching the destined station.Is it so the rule says???????
I think that is too shamefull on seeing your service.i wish you would take the matter seriously nd take actions on the culprit.
he told me his name very bravely P.M.Pujari nd he also told that he was from mumbai railway staff.
after seeing this type of service nd behaviour of a attendent of a luxury class compartment i quite hurted nd wish u would take proper actions so that the incident should not get repeated nd no one else experience such a bad behaviour.
- 05-12-2012, 08:48 PM #10Unregistered Guest
Demand for bribe to w/s passenger by TCC
I was travel by Flying Rani Express (12922) from Surat to Mumbai on 11th May, 2012 against PNR No. 8302448748 and after become chart my ticket was W/L by 7 and I ask to TC for the status of the w/L and he tole me for Rs. 20.00 they I say why Rs. 20.00, I have the reservation tickets and then i refuse to give Rupees and he told me that i will not provide or allott the seat to you and he go and after I see that so many passengers not come or board the train and its palace it vacat but he will sell the Ticket by Rs. 20.00 and by rs. 50.00 from the passseger and fortunately in my compartment one passengers of seat no. 134 not come and he will allote the seat who will give the money to him and after that I will ask 2-3 times for the seat but he refuse to me and not allote to me and sell the tickets.
when i standing there, he want to cross my compartment but when he saw to me then he will not cross to me and get down on the platform and cross the my compartment because he thought that if he come to me then i will ask to him for ticket and he have to allote the tickets to me as a free. and he will loss by rs. 50 and by rs. 20 as .
So sir please take the against such types of TCC and please refund my all the amount and tell me his TCC name to me.
Please do the needful and reply otherwise I have to go RTI or consumer forum.
- 05-15-2012, 02:56 PM #firstname.lastname@example.org Guest
railway employee complaint
Northen Railway employee Mr.Tara chand S/oMr.Billa,Wife name-Smt Bimla living in Hno-122/1A,Railway colony no-2,back side Sh.Guru Harkrishan Public School G.T.Road Amritsar is working as a Supervisor in Railway colony,B-Block(safai jamadar).He is man who is working as an addict of alchohal(wine)and many other drugs.Just check his past records and he has not been working for the past 15years as an irregural man,thief of department,indisciplined.Many times he has been out of the department and taken on duty by writing application.His whole attitude his job is very poor.The man-power working under him does not know where his supervisor stands coz he is seen drinking wine and comes to duty in fully addicted position and even not has the ability to stand.Just persons must be filed and discharged out of the department.Even he gets naked when he is in department because his physical and mental abilities are lost.He is mentally upset.His daughters are running cases in court.Whole family has a bad reputation.Mr.Tara chand nick name in Northern Railways is Master.Such Railways Employees are not just a threat to railways but as well as nation.
Please look into the matter and take quick action against this man.Its not just a mail its a truth.
- 05-21-2012, 07:19 PM #12Junior Member
- Join Date
- May 2012
Forced to get rid of train by tt
I was traveling today(21/5/12) on east cost
express(train no18646) today from khargpur(kgp) to
G63161408.II superfast.fare rs 47.on kgp 1 0f the
first 2 second class compartment was blocked by
some passengers by big bags & material.the doors of
train locked from outside.only 1 compartment packed
by crowd.so i forced to travel in sleeper
compartment.there I met TT & complained against
it.but he(name-pradut biswas) claimed fine 4
boarding sleeper class.then he did not take action
against it but forced to leave train in mechada
station.he fined me rs-326.(receipt no-196560)
I then talked higher authority relating to ticket
checking.but no one helped me.my question is
1.why 1 compartment of 2nd class blocked?
2.why TT forced to leave train in midway?
3.there was no chart of fine with TT?
4.so who will responsible for my WASTAGE OF TIME?
- 05-24-2012, 08:45 PM #13kuldip singh Guest
tahkal sewa booking complaint
sir mera name kuldip singh sandhu hai mera address hai bankra birati, p.o. birati, p.s. airport, kolkata 700051. sir mera ghar ke samne tathkal ticket counter hai aur waha broker etna jade ho gaye hai ki pucheya math am adme ko ticket milna mushkil ho gaya hai aur sath ma ticket counter wala bhe mila hua hai wo her ticket pa 50 rs extra leta hai aur her broker 3 form ek sath counter mai dukhta hai aur wo counter wala 3 form leka ticket karta hai aur wo 1 se 7 thak to unki line lage hote hai jiska karan am adme ko ticket nahi milta please ap log es ka bare me kuch ke jeya. ma unke name bhi likh raha hu please check it bishu, gopal, duldul, tapas, vicky ya 5 name muja malum hai aur enka head hai bishu please kuch action ligeya inka upar aur in ma sa 2 jan rate ko station mai line laga ker sote hai wo hai gopal aur duldul aur mera no hai 8296842151 i will wait for your answer and action
- 05-25-2012, 09:09 PM #14Unregistered Guest
serius problem against rail employee
Hi, my father work in gsd kanpur in nc railway of cdms post . namely shri D S DUBEY .No one listen of my father rail services , as he is not getting the 3 sets of railway passs. after giving letter to above officer they do nothing and they ignore my father's letter. even they do not the set school pass after giving the whole bio data as well as bonafied of related collage
- 05-30-2012, 11:41 AM #15Unregistered Guest
Crossing in long time at bayyapanahalli
Hi,i am Kiran daily traveling to the palkode to bayyapanahalli in last 3 years to the dharmapuri passenger train,two months onwards this train reched bayyapanahalli station in correct time at 6.55 Pm but there is crossing since loang time between 30to 45 mints in this station,more than of the employes travelled in this traine but the SM didt cleare to the way most of the time we are all complaint and request to the SM but he didnt care,most of the employes faced problems for the same becase employes repeate in work at daily wise,please look into this and guaode to the your employes.
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