Hi,

We regret the inconvenience caused to you.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by Vengeance

:&
On 19.04.2010, I tried to book one e-ticket form my ICICI account no and IRCTC ID shramika but to my utter surprise, full fare amount was deducted from my account with no tickets being generated inreturn. On my enquiry the IRCTC informed me that the BANK is at fault and on contacting the BANK, they stated that they have transferred the amount and the responsibilities lies with IRCTC and in between I am being made a scape goat. I feel betrayed and dejected as even though the money was transfered from my account, I am left with remorse as I have only Rs 90 left in my account and hence unable to book new tickets. Please see, if some thing can be done for me as in between the IRCTC and ICICI bank as a customer, I feel very helpless.

I NEED JUSTICE>

Dear Sir/Madam,

PLease refund amount of Rs.368 for a failed transaction. transaction ID 018942214272
Gateway booked: HDFC BANK
Train Name: NARSAPUR(7255) Express
From Stn: GNT JN
To Stn: SEC JN
Transaction ID : 018942214272
Amount: Rs.368