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Airtel Balance Deductions

This is a discussion on Airtel Balance Deductions within the Product And Services forums, part of the Miscellaneous category; I had recharged with the SMS pack of Rs. 67 in the last month. This pack is having an auto ...

  1. #1
    Junior Member
    Join Date
    Jun 2012
    Posts
    1

    Default Airtel Balance Deductions



    I had recharged with the SMS pack of Rs. 67 in the last month. This pack is having an auto renewal facility when the validity of this package expires. But before the validity was to be expired, I had re-recharged with 67 Rs. for the same pack. Then for auto renewal processing, airtel should first check whether the customer has again recharged with some package or not. But they didn't do the same. They directly cut my 67 rs. from my mobile balance. I called them regarding this but the same orthodox answer they have given that you haven't deactivated the previous package auto renewal. By this, I wasted the double of my money (Rs. 134) and still I have got only 1 month and 100 sms/day to use the service.
    I should get my money back which they have cut unnecessarily.
    Thanks in advance,
    Nilesh

  2. #2
    Unregistered
    Guest

    Default Unexpected balance deductions..

    Hi, My name is Suhas, and my airtel number is 9901652588.
    I have observed strange behavior from airtel in deducting the main balance amount.
    On DEC 13 2012 i have lost Rs. 76, immediately I called the customer care and they failed to find a reason why it happened, and said they will registered a complaint & balance will get refund in 2 days. Almost every day i used to call them, and answer I was getting the same answer. Moreover there were no complaint numbers also, every time when I asked for the same I was told I will be getting the complaint number on my mobile number through SMS which never happened.
    Meanwhile, today again my mobile balance got deducted around Rs. 100+ , sorry i don't remember the exact amount this time, for no reason.
    Now I don't want to repeat the same nonsense with airtel guys. I just need the balance right back..

  3. #3
    Unregistered
    Guest

    Default Unfair balance deductions

    Hi my name is manish kotwani & ma no. is 9766813581.Yesterday i dnt knw why but my balance deducted for LIVE ARTI a vas pack which i didnt activated .simultaneously 3 othr vas packs also got activated.I wanna ask airtel concerned why will i pay rs.3 per day for aartis.Today i recharged my cell with RS.67 msg pack but still my msgs are being sent with a1 rs.rate.....the customer support executive arent responding...i dnt want my money back but i think a neccesary action should be taken.We are not fools to be made....

 

 

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