Complent against airtel regarding SMS activating and bad response from customer care team
This is a discussion on Complent against airtel regarding SMS activating and bad response from customer care team within the Product And Services forums, part of the Miscellaneous category; I had done recharge with 24 of SMS pack through paper voucher from recharge retail shop, after 10 days validity ...
- 06-01-2012, 01:21 AM #1Unregistered Guest
Complent against airtel regarding SMS activating and bad response from customer care team I had done recharge with 24 of SMS pack through paper voucher from recharge retail shop, after 10 days validity its renew by company automatically and had received amount from my main balance, If i want recharge SMS pack only for 10 days then why they forcefully activate on our mobile even we don't want it.formally it was not happening we were recharge SMS pack as we want with paper voucher.
Simple thing if i want to recharge SMS pack of 24, i have to re-tailor rs 24 but if company is deducting 24 from my main balance, i have to pay for that Rs 30, then why i should do recharge from company?
Today i had called customer care for query at morning they kept hold my phone for 1 hr while transferring to senior person, but had not solved my problem due to sever down, i done call them again at nite they cut my call while transferring to senior again. How we should solve our queries?
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