i had placed an order for a product (kashish suit) on 16 march 2012.the product that i received did not confirm to the specifications mentioned on the website. therefore i asked for the reverse pick up and refund .snapdeal arranged for the the pickup and on their own sent me another product which i received on 28 march. since then i have been calling them again and again to take the product back as i did not ask for the exchange.then they sent me a mail asking me to send them the picture of the product that i have received. the product is lying packed with me and i do not wish to open the packet and get into the hassles of taking pictures and mailing them . i do not want the product as it does not confirm to the specifications mentioned on the website. i feel cheated as everytime i call them they ask me to wait for another 48 hours...this has been happening for past 13 days...my complaint no:360086

Recently i purchased a webcam and i found it to be faulty!! The order was placed on 30th April 2012 [order no. 534932678] which was shipped through bluedart and it got delivered on 4th May 2012 i.e today. As i try to capture pictures or record a video a black screen appears and nothing happens!!

So please look into this matter and make hem replace the faulty product as soon as possible...

Hope you will do the needful..

Arshad Shaikh