This is a discussion on Bag it Today : Pathetic response from Call center associates. within the Product And Services forums, part of the Miscellaneous category; I am really dispointed the way Bagittoday call center people responded to me though they aware of my genuine problem, ...
I am really dispointed the way Bagittoday call center people responded to me though they aware of my genuine problem,
I call is picked up by Sangeeta Negi - Very Rude on Call, Not feeling to resolve my query.
Call transfered to Vikas Chaudhary (SCCA)- he was telling me that there is no senior person availabe to take my call (Strange), He assured me that reverse pick up of the product will happen in 2 days, when I asked if not picked up within said days then what will be next action point andwhat should customer do in this case, he simply excused on call and disconnected it.
I really surprized the way Bagittoday which is part of India today is working.
Following are few examlple which I heared on call from Customer Care Associate.
1. Senior person is on leave no backup of him/her.
2. All Managers gone for luch so coundn't take my call.
3. Call disconnected when asked for proper action or result.
Order No. 281389
Booking Id: 1009403259
Membership No: BIT110356969
Please help to lodge official complain against Bagittoday and its service so that people of India shoud not get harrased.