Sir naaptol is not returning my money 7198 before 3 month i am very wory maine htc 1 mobile mngya jo kharab tha jiska paisa mjhe nai mil rha mjhe use return kiye 3 month ho gye hmesha cal kro to time dete 1week 3 days but paisa a.c me nai ata my ordr number is 3533936 c.no 8237357380

Dear Customer,


As per our telephonic conversation you said that you have not received refund amount cheque.


We regret for the inconvenience caused to you.


We have escalated issue our concern finance team & awaiting revert for the same.


Request your patience in the interim.



Thanks & regards,


customer care
naaptol online shopping pvt.Ltd.

Naaptol is a big cheater bloody bulshit harrased me since last 2 months and this is the one and only online shopping store which is a biggest fraud. I had ordered a product from Naaptol.com on 06 Feb 2013 and my order No. was 5931287 (Micromax mobile A30) and then it was shipped vide AWB no. 59095869405 through Bluedart Courier. I received the product by paying 3820/- Rs. Cash On Delivery on 12 feb 2013 and eagerly i opened the packet and started the mobile but i found there was a problem in the touch screen as the touch screen of left side of the mobile was not working properly hence I immediately contacted with customer care at 09223537000 and complaint about that when he given me an adress as "Khasra No.386, Gali No.2, A-Block, Mahipal pur Extension, New Delhi, 110037" and told me to Repack the product as it is and send at the said address for replacement. I did the same and sent the product at said address through Bluedart courier vide AWB No,-13757637493 on the sade day i.e. 12 Feb 2012 which was delivered at your office on 16 Feb 2013. Again after waiting of 20 days, I received the product through Bluedart courier on 08 March 2013 vide AWB No. 43508436193 but instead of receiving a new replaced product, I got the same product with lot of scraches and was repaired. Tell me that if any person pay for a new product then why he shall accept the repaired and old defective product. Hence again I contacted with customer care executive namely Anita and complaint about this and requested for cancellation of order and refund/Money Back, who given me a complaint no. 4170679. I am feeling so harrased and want my money back but they are not responding to me.
It is therefore humbly prayed kindly take legal action against naaptol.com and arrange to return this defective and repaired product and refund/money back.
I advise and request to every body to not buy any product from these naaptol.com type cheaters otherwise you will face a lot of problems like me and also waste your money.
Sir I have complete documentary and email proof of above and i can submit before you at any time.
Thanking you


Vinod kumar tiwari

I had placed two order vide order no. 6066446 & 6066447 for Flying Machine T-Shirt-Black color and white color from NAAPTOL on 02.03.12. They delivered the meterials on 11.03.13 but both in red color (which color I totally hate). I placed a complain immediately on 11.03.13 and they said that action will be taken within 48 hours but no respond received from them in last one week. Today i.e 19.03.13, when I have called them, they replied it is not possible to change the color, cc representative does not have the basic manner.

Earlier I have purchased different items from different online store but this types of shit services never seen. I suggest all who are reding this, kindly purchase any product from other store, but never go to naaptol, otherwise you will be cheated. It is better to donate your money for good cause .....but don't spend your hard earned money for the real cheaters from NAAPTOL. I already share this between thousands of friends in Facebook, twitter and orkut, and request them to share it also.

No prob, dear CEO of Naaptol, ... I had spent the money for a begger, named Naaptol.

Regards
Joydip Ghosh
9973013356