Originally Posted by sasun

Respected Sir, I had recharged two lines 9961502552 and 9961586772 online for 500 rs yesterday. The amount was deducted from my bank account. I am working in gulf and just came back for a short leave. The amount is not added to my idea numbers. Please help me to resolve this issue as i have only vacation of limited time - one week. I talked to the customer line in kerala as this is kerala circle line and they mentioned yesterday that they do not have any information that i have paid the amount online.Please help. I can be reached at 9947799576 which also i recharged successfully online yesterday along with the other two lines.- Sadiq

Dear Sir,

We regret to inform you that we are unable to found your WEB recharge. Thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards recharge of your number of action on our e-mail ID.ccare.kerala@idea.adityabirla.com. for further course.

Regards,
Ideacellular