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Kenstar Cooler Complaint

This is a discussion on Kenstar Cooler Complaint within the Product And Services forums, part of the Miscellaneous category; Hi, My self, Shashank Parmar. I had purchased a Kenstar Cooler in March.. 2 days ago, I filed a complaint ...

  1. #1
    shp2015 is offline Junior Member
    Join Date
    Aug 2011
    Posts
    3

    Thumbs down Kenstar Cooler Complaint

    Hi,

    My self, Shashank Parmar.

    I had purchased a Kenstar Cooler in March..

    2 days ago, I filed a complaint using customer care that the cooler has stopped working.
    The service executive came the other day and solved the issue.

    When i got home, I found out that Power on/off is no longer controlled by the remote, Also the fan speed also not controlled by remote.
    I received the sms that your complaint is resolved and then i sent No as feedback.

    I got a reply that my request is reopened and the executive will call you.

    But i didn't get any call but got the message that the request has been closed.

    I tried calling customer care, But they kept telling me that my call has not been connected in my state so call again, I did the same 3 times and got the same reply every time.

    I tried calling the state number 02239404040, But this number is not working..

    Please some one help me with this.

    Regards,
    Shashank Parmar

  2. #2
    PB REDDY Guest

    Default Kenstar cooler Spareparts

    I Purchased Kenstrar window cooler moder no cw-0121 which was worked fine. But yesterday it was suddenly off, because of motor problem. I was search in website for service centers even they have contact numbers no body lifting those phone numbers. I need to know the customer care numbers of Kenstar company can any body help in this.

  3. #3
    sudhirkanknala Guest

    Thumbs up kenstar cooler complaint

    my name is mr sudhir i am purchase ken star cooler at chimakurthy(prakasham dist) a.p model no. cd 2010 purchase date 13-05-2012 but , some problem at cooler winding problem,auto swing failure so, many time intimation to toll free no. further no any action i lose my patient my product compliant no. vij0706120031 so, if you will not take any further action i will prepare at consumer court my contact no. 9502518004 (k.sudhir)

  4. #4
    Omprakash Madguni Guest

    Default Kenstar Cooler service

    Dear All,
    Be aware poor after service from Kenstar. They take the complain t from the concerned dealers and after that they simply send sms giving some service engg name and not attend the complaint. It is high time to ban such products in India, please fwd it to social service network

  5. #5
    rakkuma3 Guest

    Default Worst service of Kenstar cooler

    Please donot buy Kenstar products they are not worth as they get problem very soon and also after sells service is worst You will have to take a follow-up daily at least for month then they turn that to service is not satisfactory.

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