Dear Sir,

I have paid Rs. 1,000.00 to Tikona.in on 22.08.2011 for online order processing as per below mentoined transaction details -

Name - BIMLESH SHARMA
HDFC Visa Credit Card No - ************7243
MCC Code No. - 4899
Payment Authorisation Code - 008506
Transaction Code - D60
Date & Time - 22-08-2011 20:15:17
Amount - Rs. 1,000.00
Email ID - sharmanilay@hotmail.com

Even after a successful transaction, I didn't received any receipt or any USER ID till date. I have send the mail to tikona customer care (customercare@tikona.in) and billing section (billing@tikona.in) for refund and the didn't got response.

After that I approched to Delhi Nodal office and he have given the wrong statement that they have called me and got confirmation that Installation has been done at my address, But the fact is that no one of tikona customer care / Nodal officer has called me and no installation has been done. I have replied the mail for the same and till date the response is nothing.

After that I have written the mail to Appleate Authority (nagesh.prasad@tikona.in) 2 times and as usual response from there is also nothing.

I am too depressed with tikona customer care & Nodal services. Please help me to get the refund.
Thanks n Regards
Bimlesh Sharma