Hi,
My father is using Idea as Service Provider for his mobile. Somehow the Cricket SMS update package is activated in his mobile. But after calling to customer care for 3-4 times and requesting them for deactivation and also personally going to the Idea Center in Udupi for the deactivation, nothing is happened. From past 1 month we are trying every best things for deactivation. But it seems Idea Customer Care is sleeping. I had even tried to deactivate using the sms channel, still it is not happening and every month 30/- is getting deducted.

Please help us in this regard.

Mobile No is : 9945187582