See the communication from airtel and me :

Hello sir,

I have been making many calls to airtel customer care 12148 , and none has given me any reference on how to do this .

Finally Prachi has told me that I have to wirte a mail to this ID

Mobile Number : 9902864646
Name : Ramachandra Reddy Pingili
My customer ID : 3007572795
Transaction ID of payment : 14341717

Booking ID : 22073

I have paid the amount of April 2nd 2011. It was found that airtel serviceengineers can't do internal wiring , 3-4 service engineers called me up and said the same thing.

Finally I have got another cable connection through internal wiring. Before that I have raised disconnection request for the same and the request ID number is : 6658636

Please process my disconnection and refund the amount of INR 999 ASAP.

Thanks & regards
Ram

Dear Mr. Pingili,
Thank you for writing to airtel digital TV.
This is with reference to your e-mail regarding refund issue.
We sincerely regret for the delay in responding to your mail and
inconvenience caused to you.
We would like to inform you that as per telephonic conversation on mobile
number 91-9535540034 dated: 19th August 2011, we have forwarded your
request to concerned team and you would be contacted at the earliest.
We look forward to a long and fruitful association with you.
Regards,
Rahul Verma
airtel digital TV