Dear sir,

My self Ramakrishna, i order No 2077739 dt 16.07.2011 NAAPTOL Mobile module no VOXIF 7 FULL TOUCH SCREEN slide mobile with qwerty keypad, 6 months manufacturing warranty Rs 4198/, as per they given advertisement in Bangalore Mirror Daily news paper with in 240hrs(10 Days) delivery, but i have received product on 30.07.2011, i e late delivered of 4 days, after i have received mobile was found defective like not hearing properly and display was sometime changing coulor, at same day the contact to which given in paper contact No they told give call to cutomercare No 09223526148, i was keep on trying it was take long time to speak customer care executives ( 1 Hours and more ) daily i was trying finally i contacted on 05.08.2011 around 09pm i given complaint No 920217(851344) he told send to back same address to Mumbai, we refund the amount, i sent product (mobile) with all accessories and request letter for refund the amount next day through blue dart courier docket no 13248082735.dt 06.08.2011 but till now they are not responding properly, even i am keep on trying they misguiding once they told refund with in 7 working days sometime they told take time to send, when i was call customer care misguiding and they not ready to pay refund. they are very torch ring to me physically and mentally, i am very seriously upset , i am working a private company i cant concentrate in my work, kindly help and take necessity action in this regards.

Ramakrishna
No 446, 14 th Cross,
Lakkasandra, Near wilson Garden,
Bangalore -34
9449123132