i had given complaint to your voltas company for air condition complaint no 12ny2408940 in the name ramesh mandhana no body is attend since last 5 days. such a reputed orgination not providing service and not able to giving service to coustmer i request pl take necessary action and service man for reparing

regards

ramesh mandhana

cell no 9866201010

I had purchased a Window A/c. 1.5 ton in the month of September 2011 from Chennai dealer, after a month our A/c did not work and we registered a complaint and I had called the Voltas Customer Care, but no one turned up for the complaint and finally it was done after several calls, and they had attented our complaint, and now again there is the same fault on the Ac. and we had registed a complaint on 25-5-2012, the customer care people had told us that the complaint will be attented within 24 hrs but, it was not done, so we had to make repeated calls, but they did care at all to attend the fault, and finally on 31.05.2012, we had called the Senior Manager and we had to use very very harsh words, and finally people from Voltas came running to my house to attend the complaint, but I chased them out literrally as they did not have any complaint number or any other document. People who work for VOLTAS itself are telling not to go for the product, as they have very poor customer care.
SO PLEASE PLEASE DO NOT BUY ANY OF VOLTAS PRODUCT.
I AM TAKING THIS INITATIVE FOR THE WELFARE OF YOU ALL, PLEASE DO NOT BUY THIS PRODUCT AND I VERY KINDLY REQUEST YOU ALL TO INFORM YOUR FRIENDS, RELLATIVES, COLLEGUES AND TO ALL YOUR WELL WISHERS.
Just Imagine how we would have Suffered.

For infortmation regarding this, I have long detailed call list and to whom I have spoken and to all the Mangers, Branch Manager, etc etc.

Amudhan
Mobile: 96000 43409
Email: