Tata docomo gallery and mobile stores leads to my loss n 100s dissatisfied customer
This is a discussion on Tata docomo gallery and mobile stores leads to my loss n 100s dissatisfied customer within the Product And Services forums, part of the Miscellaneous category; Hi, This is chetan.m.tak from nallasopora west....this complain is on tata gallery and mobile stores.....both of them..coz of their both ...
- 09-03-2011, 06:22 PM #1
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Tata docomo gallery and mobile stores leads to my loss n 100s dissatisfied customer Hi, This is chetan.m.tak from nallasopora west....this complain is on tata gallery and mobile stores.....both of them..coz of their both issues i have suffered loss and faced many problems....the reason for complain is as follows...i stay at nallasopara...i took a tata docomo card from nallasoparas THE MOBILE STORES....my number stopped working as they said your documentations has failed even after giving all appropriate documents they asked....i went to tata gallery and said to take their documents..they said me that your card is of mumbai and we cannot take your documents..you have to go and give it to any of the mumbai tata gallery...i said them that i took card from nallasopara and the mobile store said that the TATA GALLERY has to take the documents .....i said so to the tata gallery manager ..he said me that THE MOBILE STORES HAVE BEEN SELLING TATA DOCOMO MUMBAI CARDS IN NALLASOPARA EVEN AFTER WARNING AND COMPLAINING THEM...AND THEY SELL IT TO CUSTOMERS WITHOUT EVEN INFORMING AND THEY SAY ITS ACCEPTABLE IN ALL THE TATA GALLERY...THE TATA GALLERY MANAGER NALLASOPARA WEST SAID ME THAT THEY RECEIVE NEARLY 10 TO 15 COMPLAINS A DAY REGARDING THIS...I WENT BACK TO THE MOBILE STORES AND SAID THEM THAT HOW CAN THEY SELL THE MUMBAI CARD HERE AND THAT TOO WITHOUT ANY PRIOR INFORMATION TO CUSTOMER..THEY SAID THAT TATA DOCOMO IS LIEING AND THEY HAVE TO ACCEPT IT.....I DONT KNOW WAT MISUNDERSTAND IS THERE BETWEEN THE TATA GALLERY AND THE MOBILE STORES..BUT I HAVE VISITED TWICE AT BOTH THE PLACE ..AND MY CELL PHONE IS OFF FROM LIKE 15 DAYS ....NOW THE MOBILE STORES ISSAYIN YOU GO TO MUMBAI AND SUBMIT THE DOCUMENTS.....I SAID THEM NO I WONT GO BECAUSE IT IS NOT MY FAULT ..I NEVER SAID THEM TO GIVE ME MUMBAI CARD..I SAID THEM ILL COMPLAIN IN CONSUMER COURT REGARDING THIS..THEY SAID ME THAT YOU CAN GO AND COMPLAIN IN ANY COURT YOU WANT..........IF TATA GALLERY IS WRONG I WANT YOU ALL TO PLEASE TAKE URGENT STEPS AGAINGST THEM AND IF MOBILE STORE IS AT FAULT I WANT THEY TO PAY THE LOSSES THAT I HAVE SUFFERED...THE TWO NUMBERS ARE AS FOLLOWS.....1 ...7208540545 AND 7208540535......COS OF THIS I WAS ABOUT TO GET FIRED FROM MY JOB AS MY COMPANY LOST A CLIENT AND PROJECT OF 6 LAKHS RUPEES...PLUS...MY BOSS SHOUTED AT ME..PLUS I TOOK THREE DAYS OF TO SOLVE THIS NUMBER ISSUES AND WASTED MY TIME....SO I HOPE THAT YOU TAKE THIS THINGS INTO CONSIDERATIONS..AND PLS TAKE STRICK ACTIONS AGAINST ANY AND HOPE THIS CONSUMER COURT HELPS ME IN THIS SITUATIONS...HOPE THAT IGET A RESPONSE AGAINST THIS AS SOON AS POSSIBLE..AND ITS NOT JUST ME..ITS LIKE HUNDREDS OF TATA DOCOMO CUSTOMERS THAT ARE SUFFEREING LIKE ME....WE NEVER SAID THEM TO GIVE US MUMBAIS CARD AND I DONT UNDERSTAND WHY A PERSONE WILL LEAVE ALL HIS WORK AND WIL LGO ALL THE WAY TO MUMBAI TO GIVE DOCUMENTS.....I HOPE MY COMPLAION IS GENUINE..AND GET A GOOD RESPONSE FROM YOUR SIDE......THANKING YOU CHETAN M TAK...MY PRESENT NUMBER IS 9970553890...7798664000...
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