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Tikona Broadband Services

This is a discussion on Tikona Broadband Services within the Product And Services forums, part of the Miscellaneous category; Hi, I requested for Demo of Tikona Broadband and the guy who came for Demo confirmed me that the router ...

  1. #1
    manuarora is offline Junior Member
    Join Date
    Sep 2011
    Posts
    3

    Default Tikona Broadband Services

    Hi,
    I requested for Demo of Tikona Broadband and the guy who came for Demo confirmed me that the router I have can be used for Wifi but when Tikona team came to setup connection they cannot enable Wifi on my router. I called guy who confirmed me that Wifi can be enabled and he promised me again that they have separate team for Wifi and it will get enabled in few days. But no one has come till date to enable Wifi.<br> <br>
    Another problem I have with Tikona is my connection stopped working after 2 days of setup and it has not been fixed yet. I am following with Nodal officer of Delhi from last 11 days but no response, my connection is still not working.<br> <br>
    My request to Tikona is that please refund my money as I am not interested to continue services with Tikona. If required, Tikona can deduct money for 2 days when connection was working.<br> <br>
    I have emails sent to Delhi Nodal officer if anyone in Tikona is interested to see them.

  2. #2
    javeedcare is offline Junior Member
    Join Date
    Sep 2011
    Posts
    19

    Default

    Hi all
    let every one be advised that TIKONA wireless is a pain in the neck affair. My story is a bit different and i advice all the troubled people to follow what i did. First of all contact the nodal officer of your state , send him a few mails and keep proof of them(get the mail ID from the help line). This might make things move in the right direction (dont bet on it). If they fail to solve your problem then send a legal notice to the head office and the local office with RPAD. If they still fail to respond ,then file a case in the consumer forum , which is what i did in mysore and I am very proud to say that in a matter of 8 months my case was settled and the court has ordered TIKONA to pay back my money with interest. Not only that the consumer court has ordered for damages as well (penalty). Now I am very happy that in a small way I have taught TIKONA a lesson. I hope many will do the same in our own interest to stop being taken for a ride. If required I can provide help/advice in my small way if required by anybody. Mail me at javeedcare@hotmail.com if you require a order copy. Time to give them right back.
    javeed

 

 

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