Hi,

I am trying to close my club mahindra membership but my request is falling on deaf ears. I am not even pursuing for any refunds and simply asking for the closure of my membership. And I am told on email and phone that my membership will continue. Please help me with the steps to make them close m,y membership. What is the address to which I should send a written request via registered post? I am ready to do that.


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Dear Mr. Paulose,

Greetings from Club Mahindra!

This is further to our discussion regarding your request for cancellation of your Club Mahindra membership.

We once again draw your attention to the membership rules, Clause no 6.1 about cancellation of the membership.

The cancellation charges are as under:

Amount paid till date Rs. 27,500/-

Deductions:

60% cancellation charges of membership cost Rs. 1,65,001/-
Cost of Holidays Taken Rs. Nil
Cost of RCI enrollment Rs. Nil
Cost of Gifts dispatched Rs. Nil
ASF Overdues Rs. Nil

Total Deductions Rs. 1,65,001/-
Refund Amount Rs. Nil

Since there is no refund on the amount paid by you so far, we urge you to withdraw your cancellation request and continue to enjoy holidays with Club Mahindra.

Thanking you and assuring you of our best service and attention always.

With Regards,

Amol Kamble
Executive - Member Retention
Mahindra Holidays & Resorts India Ltd.

Feedback:feedback@clubmahindra.com
Reservations : reservations@clubmahindra.com
Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.*Dial like a local call from: Ahmedabad | Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Nagpur | Kolkata | Lucknow | Jaipur | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your's from the list given above. For example [022] 39880000 from Nagpur.





-----Original Message-----
From: Saju Paulose (saju.paulose@gmail.com)
Date: Wednesday, August 17, 2011 05:56 PM
To: Indu MRC (Indu.Mrc@mahindraholidays.com)
Subject: Request to close Club Mahindra Account 2343780

Dear Team,

I am a member of Club Mahindra and given below are my membership details. I enrolled by making a downpayment of INR 27500.00 as shown in your welcome email to me below.

Member Name: Saju Paulose
Member ID: 2343780
Mailing Address: B-101, Shreepati III, Royal Complex, Opp. Sector No.10, Mira Road (East) Thane - 401107 Maharashtra - India

Due to some unfortunate circumstances post my payment i have had to resign from my job and hence cannot afford to go ahead with the EMI's towards Club Mahindra. In an effort to close my liabilities I am forced to close my Club Mahindra membership.

While I am not asking for a refund of my amount, i request you to please close my membership with immediate effect and stop further ECS transactions from my HSBC account.


I hope this request is attended to diligently and actioned upon. Need your help in my difficult situation.


Regards
Saju

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