Originally Posted by SarrahrajEnterprise

Hello,

This is very disappointing situation to be in.

On one hand, reliance has shown the height of unprofessionalism by discontinuing the services without prior intimation for the customer who had paid them advanced rental for a year.

On the other hand, the refund process is highly inefficient as they are offering credit of 785 and sending us a bill for the next year of Rs. 17,100.00!!!

As stated many times before, following are the details.

Date	Particular	Amt	Duration	Comment
18-Jul-10	New Connetion	19,424.00	31 july 2010 to 30 july 2011	cheque no: 566693
31-Jul-10	connection used	15,646.00	31 july 2010 to 19 may 2011	services used
20-May-11	services stopped by reliance REFUND RECEIVABLE	3,778.00	20 may 2011 to 30 july 2011	10 days of may: 540 june and july: 3238

We have dealt with minimum 18 people from reliance so far, don’t wish to take that count any further.

Few of the people we have dealt with as below:
Mehul Christian
Urmil Agrawat
Soniya Mahadik
Kiran Dengane
Ravindra Aagaj
Vinod Koli
Chetana Bharati
Mr. Chirag
Mr. Yashvinder Singh and many more

We are tired of communicating with reliance for justice. We have never seen such height of miscommunication with a company engaged in communication industry!!!

We have records of all the communication with reliance if needed.

Kindly do ensure that the truth and justice prevails!

Chirag Ganatra
General Manager
Sarrahraj Enterprise
8980006001

Hi Chirag,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly.

Regards,

RCOMcare

Originally Posted by SarrahrajEnterprise

Hello,

This is very disappointing situation to be in.

On one hand, reliance has shown the height of unprofessionalism by discontinuing the services without prior intimation for the customer who had paid them advanced rental for a year.

On the other hand, the refund process is highly inefficient as they are offering credit of 785 and sending us a bill for the next year of Rs. 17,100.00!!!

As stated many times before, following are the details.

Date	Particular	Amt	Duration	Comment
18-Jul-10	New Connetion	19,424.00	31 july 2010 to 30 july 2011	cheque no: 566693
31-Jul-10	connection used	15,646.00	31 july 2010 to 19 may 2011	services used
20-May-11	services stopped by reliance REFUND RECEIVABLE	3,778.00	20 may 2011 to 30 july 2011	10 days of may: 540 june and july: 3238

We have dealt with minimum 18 people from reliance so far, don’t wish to take that count any further.

Few of the people we have dealt with as below:
Mehul Christian
Urmil Agrawat
Soniya Mahadik
Kiran Dengane
Ravindra Aagaj
Vinod Koli
Chetana Bharati
Mr. Chirag
Mr. Yashvinder Singh and many more

We are tired of communicating with reliance for justice. We have never seen such height of miscommunication with a company engaged in communication industry!!!

We have records of all the communication with reliance if needed.

Kindly do ensure that the truth and justice prevails!

Chirag Ganatra
General Manager
Sarrahraj Enterprise
8980006001

Hi Chirag,

We hope we were able to assist you with your complaint to your satisfaction.

In future, you may write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare