This is a discussion on Bajaj Allianz policy not delivered after 4 months of renewal - Pathetic service within the Product And Services forums, part of the Miscellaneous category; Hi, I renewed my 2 wheeler policy # in April OG-12-9906​-1802-0000​00769. Before I could update by mailing address the page ...
Junior Member
Bajaj Allianz policy not delivered after 4 months of renewal - Pathetic service Hi,
I renewed my 2 wheeler policy # in April OG-12-9906-1802-000000769. Before I could update by mailing address the page crashed, hence i called up the Bajaj Allianz Customer Care and got the address updated. Since then i have been following up but I do not receive anything except a ticket numbers
I track Number:10763368.
I track Number:11129075. - Bond Dispatched On 19-Apr-11 By FirstFlight Via POD No. ZM3536576. This was returned for no reason.
I track Number: 12237358
I have mailed all the possible escalation contacts but there is no response
manishkumar.mishra@bajajallianz.co.in,
Sheetal.Yadav@bajajallianz.co.in,
Garima.Banerjee@bajajallianz.co.in
I have mailed help.support@bajajallianz.co.in as well today.
Senior Member
Dear Customer,
We are very sorry for the inconvenience caused.
Please note that we have received your request and investigating the matter.
Kindly send us your contact details on help.support@bajajallianz.com & allow us some time to look into it and get back to you at the earliest.
Regards,
Bajaj Allianz Customer Care
Junior Member
Hi,
Still there is no resolution. As usual i get only I Track numbers "I track Number: 12237358. Can you give any timeline for resolution?
I sent mail to help.support@bajajallianz.com as well but as usual there is no response.
Regards,
Kaushal
Senior Member
Dear Mr. Kaushal Mehta,
Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.
Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.
We appreciate your patience and time.
Thanks and regards
Bajaj Allianz Customer Support
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