icici prudential life insurance had cheated and looted our 30000 rupees

**sujitgr8** · 08-12-2011, 05:02 PM

To whomsoever it my concern

I am sujit jadhav filing complaint against icici prudential insurance company.
It is regarding insurance policies taken by my wife.

1st policy was- Life stage RP (policy no. 10972512) taken with premium of 30000 rupees per 6 months in 2009.

Then she got the call from icici prudential insurance Delhi head office. The agent had given offer that, she can renew the same policy with 20000 more and accordingly she will get more returns and more benefits and total premium will become 50000 rupees. She agreed and then one icici agent came and she had given a cheque of 20000 rupees to him. Ideally the policy should be now of rupees 50000 premium per 6 months.

After some days she had received a new policy (no. 12110502 ) of rupees 20000 from icici. This was totally wrong hand hence she had filed a complaint against it to icici.

At the same time the first policies premium was due but as she had filed a complaint already she had not paid the next premium for first policy 10972512.

After several complaint emails and online chat with icici representative on internet website the icici representative told her to file a written complaint against this to regional office. Accordingly she had filed a complaint to pune JM road branch.

After some days she got a call from icici prudential Delhi office and the company representative told her that ‘there was a mistake done and a miscommunication happened so they were cancelling the second policy 10972512 and they had send a cheque of rupees 20000 back to her’

Thus the company had accepted that it was companies’ mistake and due to miscommunication wrong policy was given.

But actually complaint was launched against both the policies
1) Policy no. 10972512 (30000/-)
2) policy no. 12110502 (20000/-)

Regarding main policy no. 10972512 (30000/-) no proper decision was taken.

She had filed complaint against both of above policies and hence both should get cancel.
Icici prudential is not agreeing on this. They are not accepting complaint against the first policy which according to me they had already accepted their mistake and hence company should return back Rupees 30000.

We together had filed so many complaints regarding this via Email, chat, also given written complaint again to pune JM road offie but no proper replay from them.
Finally we had also filed a written complaint to icici prudential Mumbai head office Grievance Redressal Committee but no proper answer was received till date.

The company had cheated with us and looted our 30000 rupees
Regards: sujitgr8@gmail.com

**ICICI Prudential** · 08-25-2011, 01:23 PM

Hi

We understand our representative has contacted you and sent the resolution to your registered email address / communication address. If you have any further queries, please feel free to contact us at :: ICICI PRUDENTIAL- Grievance Redressal ::

- ICICI Prudential Life

**sujitgr8** · 11-06-2011, 02:30 PM

Still this complaint is not resolved , I am going to file a compliant in consumer court soon.

Still this complaint is not resolved , I am going to file a compliant in consumer court soon.Still this complaint is not resolved , I am going to file a compliant in consumer court soon.Still this complaint is not resolved , I am going to file a compliant in consumer court soon.Still this complaint is not resolved , I am going to file a compliant in consumer court soon.Still this complaint is not resolved , I am going to file a compliant in consumer court soon.Still this complaint is not resolved , I am going to file a compliant in consumer court soon.
Still this complaint is not resolved , I am going to file a compliant in consumer court soon.
They had sent a mail and said its not their fault .

Sanjay Satpute · 12-21-2012, 08:04 PM

To whomsoever it my concern

I am Sanjay Satpute filing complaint against icici prudential insurance company.
It is regarding insurance policies taken by my wife.

1st policy was- Life Stage Assure (policy no. 12287379) taken with premium of 15000 rupees per 6 months in 2009.

Then she got the call from icici prudential insurance Delhi head office. The agent had given offer that, she can renew the same policy with 15000more and accordingly she will get more returns and more benefits and total premium will become 30000 rupees. She agreed and then one icici agent came and she had given a cheque of 15000 rupees to him. Ideally the policy should be now of rupees 30000 premium per 6 months.

After some days she had received a new policy (no. 13373673 ) of rupees 15000 from icici. .

At the same time the first policies premium was due but as she had filed a complaint already she had not paid the next premium for first policy .

Please Give gustice to me from these icici prudential insurance company.

Sanjay Satpute · 12-21-2012, 08:15 PM

To whomsoever it my concern

I am sanjay Satpute filing complaint against icici prudential insurance company.
It is regarding insurance policies taken by my wife.

1st policy was- Life stage Assure (policy no. 12287379) taken with premium of 15000 rupees per 6 months in 2009.

Then she got the call from icici prudential insurance Delhi head office. The agent had given offer that, she can renew the same policy with 15000 more and accordingly she will get more returns and more benefits and total premium will become 30000 rupees. She agreed and then one icici agent came and she had given a cheque of 15000 rupees to him. Ideally the policy should be now of rupees 30000 premium per 6 months.

After some days she had received a new policy (no. 13373673 ) of rupees 15000 from icici. This was totally wrong hand hence she had filed a complaint against it to icici.

At the same time the first policies premium was due but as she had filed a complaint already she had not paid the next premium for first policy .

Dear Sir / Madam

I undersigned Old Customer of ICICI Since 1998,

i have good faith in ICICI till date . I have relation with ICICI BANK , ICICI Lombard & ICICI Prudential . But very very bad Experiance with ICICI Prudential since

I have two Policy with ICICI Prudential i) Ploicy No. `12287379 & Ploicy No. 13373673 ihad taken this policies considering good faith in ICICI

but twice , Thrice these ICICI Prudential people sabotage me hence i stopped paying further instalment because i have now no belife on ICICI Prudential pepole .

Last 6th of december one leady name LATA Bhargaw ( her mobile no is 0 7503003552 ) from Delhi called me on my mobile phone said that she is calling from IRDA and we will surender your two ploicise above no. & you will get your amount back ( Amount 1.00.000 Rs. ) today on 21.12.2012 she called me agian from same mobile no saying that if you want to get this money back you have to Pay first 19500 Rs. for that her Boss Mr. Pramod Kumar Teni ( Mobile no. 09212003109 ) call me & subsiquently He called me & he send at me local Agent Mr. Anand Kuwar for callection of money .

some how this time i was in dout .hence i called Mr. Mr. Pramod Kumar Teni that r u from IRDA & i caught him & told him that you are

sabotage me & he cut the phone.

i am disspointed because of this thing hence i decided to wtite u e-mail ,

like me there are various people sufferd .

i want to continue with you but i want concreate action & assurance from you other wise i will take up this issue with IRDA & Consumer forum .

this people are from Delhi & contineously sabotaging the people .

don't me as rubbish thing . it is serious matter going on against ICICI from this Delhi people this not good for ICICI future.

Hopping quick replaying on this mail ,

not neglecating me but with concreat action on this issue.

Yours FaithFul

Sanjay Satpute

Unregistered · 04-17-2013, 01:06 PM

Dear sir,

I am taken one icici prudential policy on 01/04/2003, policy # 00394501

I already paid all premiums completly in time,

I recieved a letter from your office by post on 03/04/2013 which is you sent to me on the date of 11.03.2013,Ref# AQ/00394501/11032013, the maturity amount is 148344.39.

On 04/04/2013 i went to Bangalore Sheshadripuram ICICI branch, I submitted a letter
for withdrawing my total amount of 148344.39.for my son's marrage( held on 15/05/2013.)
but They are not helped me.

Then I recieved reply letter on 10/04/2013 through blue dart courrier which is you sent to me on the date of 08.04.2013..ref # 57350831.
Again i went to Bangalore Sheshadripuram ICICI branch, again They are not helped me.

In that 08.04.2013.letter you are written For further assistance, please contact us on our Custemer Service Helpline ,
Overleaf or write to us at lifeline@iciciprulife.com

Again I am requesting you please release my amount as soon as possible ,I dont want
any pension scheme, this amount is very very impartent to my son's marrage.I want complete as Father responsibilities.

If you are also not considering this matter soon , I am going to legal doors there is no other option to me.

Regards

Chandrappa G.C
9845823004 dob 26.09.1954