Originally Posted by HSC

I received an sms from the company offering "UPTO 3.1" MBPS speed on tata photon..... Usual internet practice is that atleast the device offers 50% of the specified speed during business hours and the actual specified speeds after that.

We have had about 5 demos conducted and evertime the TATA photon chaps claim to have solved the problem- but the actual situation on the ground is that the actual speed in three location in noida/ delhi and gurgaon has NEVER crossed 30-50 kbps... which is 1% of the speed advertized.

The essential question is as to how long will TATA Photon be able carry on this scam.

The poor customer is also left with no choice as he had already invested 1600/- in the USB modem.

We talk about all the scam- speak asia/ CWG/ 2G ... etc etc ... do the math- TATA Photon scores just as well.

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, your e-mail Id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.