I had taken internet connection from youbroadband, cable india limited. Account no. 619810. I had taken connection for 7 months unlimited usage and paid 7 months advance money with deposit for modem. They always got technical problems so the internet was down completely for more than 80 days and cumulatively approx. 4 months time. They only provided internet for last 2 months properly. To make complain to customer services for starting internet I had spent approx. 1000 rupees with more than 100 phone calls to their customer services in 7 month time.
Now after completion of 7 month they didn’t extend contract time or refund as they promised as per down time of internet. I don’t want to renew the connection from them due to such a worse service. Now they are not returning modem deposit they had taken in advance.