View Poll Results: is tikona is good in service

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tikona broadband services

This is a discussion on tikona broadband services within the Product And Services forums, part of the Miscellaneous category; Dear Sir I am a user of Tikona Broadband services. My user id is 1103155961. I had requested for anti ...

  1. #1
    ajay36902000 is offline Junior Member
    Join Date
    Aug 2011
    Posts
    1

    Default tikona broadband services

    Dear Sir


    I am a user of Tikona Broadband services. My user id is 1103155961. I had requested for anti virus for my PC. Their executive and telecaller both told me that it is free of cost and I can use it without any problem.

    I reqsuested before them 22/07/2011 to activate my services for anti virus but there is no solutation yet. My last request no. was 1-1887635245 and today I again got a request no on 27/07/2011 that is 1-1887635245.


    I call on their helpline number many time and every time they respond me that your request is under process and we solve it early and kindly note down a new complaint number please. i request them to provide me details that how much time it takes more for solve but i am helpless.



    i request you to help me for all of this matter.






    Thanks and Regards


    Ajay Agarwal
    Mob. 9829260096
    Email: ajay36902000@gmail.com

  2. #2
    javeedcare is offline Junior Member
    Join Date
    Sep 2011
    Posts
    19

    Default

    Hi all
    let every one be advised that TIKONA wireless is a pain in the neck affair. My story is a bit different and i advice all the troubled people to follow what i did. First of all contact the nodal officer of your state , send him a few mails and keep proof of them(get the mail ID from the help line). This might make things move in the right direction (dont bet on it). If they fail to solve your problem then send a legal notice to the head office and the local office with RPAD. If they still fail to respond ,then file a case in the consumer forum , which is what i did in mysore and I am very proud to say that in a matter of 8 months my case was settled and the court has ordered TIKONA to pay back my money with interest. Not only that the consumer court has ordered for damages as well (penalty). Now I am very happy that in a small way I have taught TIKONA a lesson. I hope many will do the same in our own interest to stop being taken for a ride. If required I can provide help/advice in my small way if required by anybody. Mail me at javeedcare@hotmail.com if you require a order copy. Time to give them right back.
    javeed

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