This is a discussion on complaint against HDFC bank regarding money withdrawal with missing cheques within the Product And Services forums, part of the Miscellaneous category; Sir, With due respect I,Aryan Kumar would like to state certain fact that caused me extreme suffering. I have a ...
Sir,
With due respect I,Aryan Kumar would like to state certain fact that caused me extreme suffering. I have a savings bank account (S/B account no-09501000003460)with HDFC bank at Andul branch in Howrah.
The dispute is that, I have lost my nine cheques in the month of May. The matter only came to my notice only when I made a balance enquiry through ATM card in the evening of 16th of May. In the mini statement I found that amount of Rs.80,000/ and amount of Rs.75540/ was debited from my account.Then on 17th of May I informed the branch manager and he informed me that Rs.80,000(cheque no.011868) was transferred to the account of Mr.Kamal Sen and rs.75,540(cheque no.011867)was transferred to the account of Krishna Shaw. And he also informed me that both transactions were made on good faith only after verifying my signature on the cheques. He also told me that as I did not inform the bank earlier the bank could not stop payment.Then I sent several mails to Nodal officer requesting him to take some legal steps on their own. I thought the bank will investigate the matter and they will lodge a complaint with the police .But principal Nodal officer informed me that it was not their cup of tea, rather he advised me to take legal step against the duo.
May be the cheques were pre signed . But it is fact that I don’t know KAMAL SEN and KRISHNA SHAW. So there is no question of giving them cheques.
Now I have certain questions.
After receiving my complaints is it not the banks responsibility to search for the duo and their bank accounts?
Is it not the banks responsibility to summon them to the bank premises and verify the allegation ?
The bank should have also called me. On the basis of my complaint they did not complain to the police also.
So they are not going to conduct any more inquiry on their own.
My point is that if the alleged culprits KAMAL SEN and KRISHNA SHAW cheat me then it is obvious that they are also cheating the bank with the crime of unlawful possession of lost cheques and money withdrawal from that account.
So what steps is the bank taking against the duo to send them behind bars and to return my money?
So am I to pay such heavy cost for my own mistake? This kind of accident may occur with any body else,so will the bank not look into the matter with compassion? Therefore I request your authority to look into the matter as early as possible .
Thanks and Regards,
Mr Aryan Kumar
Contact no.8697906030
HDFC bank,Andul branch,Howrah.
A/C NO. 09501000003460