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wrong detection of mobile balance

This is a discussion on wrong detection of mobile balance within the Product And Services forums, part of the Miscellaneous category; i have recharge my reliance gsm mobile no is 7814079825 on dated 30.7.2011 at aprox 12.30 pm from the amount ...

  1. #1
    anilgautam81 is offline Junior Member
    Join Date
    Jul 2011
    Posts
    2

    Default wrong detection of mobile balance

    i have recharge my reliance gsm mobile no is 7814079825 on dated 30.7.2011 at aprox 12.30 pm from the
    amount of 599 and also recharge top up 50 rupees and i have obtain the balance of 43 rupees
    after some time i receive a massage ur prepaid account balance is approx 8 rupees. i have caLL TO
    Your custemer care he is satisfied me and refund my wrong detection of aproxximate 35 rupees detection.no
    after one or two hour my main balance of this RS 3.335,i have not make to any call to other no only for reliance gsm no 9027576122

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,635

    Default

    Quote Originally Posted by anilgautam81 View Post
    i have recharge my reliance gsm mobile no is 7814079825 on dated 30.7.2011 at aprox 12.30 pm from the
    amount of 599 and also recharge top up 50 rupees and i have obtain the balance of 43 rupees
    after some time i receive a massage ur prepaid account balance is approx 8 rupees. i have caLL TO
    Your custemer care he is satisfied me and refund my wrong detection of aproxximate 35 rupees detection.no
    after one or two hour my main balance of this RS 3.335,i have not make to any call to other no only for reliance gsm no 9027576122
    Hi Anil,

    We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare

  3. #3
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,635

    Default

    Quote Originally Posted by anilgautam81 View Post
    i have recharge my reliance gsm mobile no is 7814079825 on dated 30.7.2011 at aprox 12.30 pm from the
    amount of 599 and also recharge top up 50 rupees and i have obtain the balance of 43 rupees
    after some time i receive a massage ur prepaid account balance is approx 8 rupees. i have caLL TO
    Your custemer care he is satisfied me and refund my wrong detection of aproxximate 35 rupees detection.no
    after one or two hour my main balance of this RS 3.335,i have not make to any call to other no only for reliance gsm no 9027576122
    Hi Anil,

    We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare

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