+ Submit Your Complaint
Results 1 to 8 of 8

complaint about bsnl broad band services

This is a discussion on complaint about bsnl broad band services within the Product And Services forums, part of the Miscellaneous category; my self sudhir bairagi living in Aranghata nadia west bengal is having Bsnl s broadband connection since yesterday29/07/2011 the connection ...

  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    1

    Default complaint about bsnl broad band services



    my self sudhir bairagi living in Aranghata nadia west bengal
    is having Bsnl s broadband connection since yesterday29/07/2011 the connection is not getting connected
    after calling to the customer care centre here there is no proper response to me.
    no body is ready to tell me what is the problem after calling again to the customer care the same evening i was told to remove the connection fully and then reconnect
    the problem will be solved after 15 min, if the problem does not get solved i was assured that on calling again they will log my complaint and give me the docket no.
    but calling again they did not logged my complaint and disconnected the call saying there is problem with the server.
    on the next day saturday 30/07/2011 again i called the customer care in the morning around 10.00am. i was told the same thing on explaining that i have done those
    things yesterday but the problem still persists. when i told to log my complaint and give me docket no i was told that they will not log the complaint and wont give me the
    docket number on asking why so there was no answer. on asking on how many time it will take to resolve the problem i was told that around 15 days.
    on asking the name of the speaker he was not ready to tell his name.
    now this is the kind of service what bsnl is providing to the consumer.
    the persons in the customer care centre are not even speaking properly with the consumers
    is there any thing or any action that can be taken against this
    and how could i gat my problem solved i had no e mail ids of the complaint centres of the concerned authority

  2. #2
    vpsingla
    Guest

    Default To Complaint About BSNL BroadBand Connection

    I have taken a Broad band connection for my telephone number bearing 263383.
    The Internet is not working properly since 15 days ,Landline connection is not working atall.
    The complaint has been registered with the Helpline numbers umpteen number of times without any use. Please see that the line is rectified immediately.

    Yours sincerely

    Ved Parkash Singla

  3. #3
    balasubramanian11@bsnl.in
    Guest

    Default speed of broad band connection

    sir

    I have change my BB 750 into 900 but still buffering and when checked the speed showing .73 Mbps. Please do your need full to rectify my complaint

  4. #4
    JayalathaPrakash
    Guest

    Default BSNL Broad band connection not working

    MY internet BSNL broadband conneciton not working for the past 15 days. chennai

    my number is 24312473

    Please help immedilately

    Jayalatha

  5. #5
    auin kumar jain
    Guest

    Thumbs down bad service of broad band

    my self is arun kumar jain, lives in new govind nagar, ramganj,ajmer,RAJASTHAN.my broad band connection disconnect(DSL LAMP) so many time in a day. i complained it to concerned exchange a week ago but still no action have been taken. i also talked to mr. akbar(broad band incharge of our circle), he told me that it is line fault. i again contact to our circle exchange, but still no action has been taken. kindly look into the matter, so the CREDIT of BSNL NOT TO GO DOWN.

  6. #6
    Unregistered
    Guest

    Default Iam disgusted with the service

    Dear Sir,

    I am using this bsnl broad band since5 years. These days your service has become worst. Since last month I am facing problem. Inspite of my so many complainnts they never care to give peramanent solution.

    My name is: B.P. Sivarami reddy
    plot no:86,
    HouseNo: 45/24-k55-1,
    Ameen abbas nagar,
    V.R. Colony
    Kurnool - 518003
    Andhra Pradesh
    Phone: (08518)253542

  7. #7
    arshthinds@gmail.com
    Guest

    Default internet not working since 7 days

    internet not working since 7 days . i face many problems please solve my problem i send the request many times but internet is not working

  8. #8
    Unregistered
    Guest

    Default Broad Band not working

    Dear Sir,

    Our Broad band connection is not working for more than 10 days, no action is taken from the BSNL office. Please help us. Our BSNL number 2681277

 

 

Similar Threads

  1. Replies: 3
    Last Post: 10-03-2012, 08:33 PM
  2. Replies: 0
    Last Post: 01-09-2011, 05:07 AM
  3. bsnl broad band complaint
    By Unregistered in forum Land Line Phone
    Replies: 0
    Last Post: 10-10-2010, 09:56 AM
  4. BSNL Broad Band Complaint not rectified since 7 days
    By bansalhimanshu07 in forum Broadband
    Replies: 1
    Last Post: 08-17-2010, 04:46 PM
  5. BSNL broad band + LANDLINE
    By Lenin A in forum Broadband
    Replies: 0
    Last Post: 09-17-2009, 05:19 PM