I received a blackberry mobile having the following detiils from naaptol.Com
order number products amount
2932853 blackberry 8830 cdma + gsm mobile 5298.00
now this offer has rs. 5997 worth of free gifts also so the total value of the offer is 4999 + 5997 + 299 [ courier charges ]
the company also offered a billing discount for reliance cdma users.
Now, surprisingly when I received the mobile there was no mention of reliance activation !!!! the reliance representative clearly stated that there is no such offer from reliance and the mobile could not be activated !!!
the mobile also looks used and the packaging was unsealed.
The customer representatives at naaptol simple said " so why are you so bothered ? just send the mobile back !!!! ?
this mobile was purchased for my father as a gift by me and my wife and now we are so embarressed !!! and not to talk of the mental torture that we have faced !
the company customer call is simply rude and is taking the whole incident for granted.
Please help me to resolve the issue