Originally Posted by souravban97

Dear Sir/Mam
It is to bring to your kind notice that I came to hyderabad on 9/06/2011 with a new job .I'm staying here at Erramanjile Naveen nagar .On 25/06/2011 I bought a new Reliance local Sim(9533517899) from Ngarjuna circle Rworld.I submitted my voter id card (Kolkata) & my electricity bill xerox copy from my landlord as local address proof.It worked fine for 15 days & after that without giving me any prior information It was disconnected.When I want to that shop & asked about the same they told me that electricity bill was of Nov 2010.They wanted a recent bill .I went to my landlord & he gave me the april 2011 bill .I went there & asked them whether this will do & they said that its fine.Still after 3 days it was deactivated.Again I went there & asked them that why it is not reactivated & now they told me that recent bill of current month is required.I went there again with the recent bill of Jul 2011 & submitted the same.They gave me 2 days time for activation & after 3 days it was same deactivated.When I went there again to ask why they aren't activating the same they told that you have submitted a stamp sized photo & we want a passport size.I again submitted the same on last Thursday & still today (25/07/2011) my sim is dectivated.

Can you tell me is there any other way left to harrass a person .

If any I want to know the same

Regards

Sourav Banerjee
(Cell no 8142271626)

Hi Sourav,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Dear Mam
As per our last telecon yesterday morning I wasnt quick resolution on the same.What I want is that no other guy is harassed in the same way like me.Also I was using a 599 prepaid plan for STD. I enjoyed it for 15 days only & thereafter my sim was deactivated.Today is the last date of this promo (1 month).Pls carry foreward the same for the remaining 15 days as soon as my Sim is activated.

Regards

Sourav Banerjee
08142271626

Originally Posted by souravban97

Dear Sir/Mam
It is to bring to your kind notice that I came to hyderabad on 9/06/2011 with a new job .I'm staying here at Erramanjile Naveen nagar .On 25/06/2011 I bought a new Reliance local Sim(9533517899) from Ngarjuna circle Rworld.I submitted my voter id card (Kolkata) & my electricity bill xerox copy from my landlord as local address proof.It worked fine for 15 days & after that without giving me any prior information It was disconnected.When I want to that shop & asked about the same they told me that electricity bill was of Nov 2010.They wanted a recent bill .I went to my landlord & he gave me the april 2011 bill .I went there & asked them whether this will do & they said that its fine.Still after 3 days it was deactivated.Again I went there & asked them that why it is not reactivated & now they told me that recent bill of current month is required.I went there again with the recent bill of Jul 2011 & submitted the same.They gave me 2 days time for activation & after 3 days it was same deactivated.When I went there again to ask why they aren't activating the same they told that you have submitted a stamp sized photo & we want a passport size.I again submitted the same on last Thursday & still today (25/07/2011) my sim is dectivated.

Can you tell me is there any other way left to harrass a person .

If any I want to know the same

Regards

Sourav Banerjee
(Cell no 8142271626)

Hi Sourav,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare