Hi,

This is Ashad from Chennai. Recently I have applied for HDFC credit card and got a call from HDFC ERGO insurance representative regarding insurance policies. The following two policies got initiated over call and they have deducted the premium before I have got the Policy documents itself. I have tried for the customer care and not able to reach them over phone.

Health Suraksha: Policy Number- 51053880
Sarv Suraksha Advantage: Policy Number - 51053881
Reference No: HN19012012000093

Request to cancel both the policies immediately,Health Suraksha Policy number:51053880 and Sarv Suraksha Advantage Policy Number: 51053881 without deducting any amount further from my credit card and refund the amount deducted from the card as soon as possible.

Thanks,
Ashad,
chennai.
mobile-9791719340

To
Manager,
HDFC Bank Cards Division,
Bangalore

Respected Sir/Madam,
Subject: Request for the Cancellation of Health care policy

I have applied for cancellation 2 weeks back already, and its not yet been cancelled, and I get calls from HDFC representatives every second day about why I want to cancel the policy, this is just a delaying tactics from HDFC people to loot away money.

I am again stating I would like the Cancellation of Health care policy through this written notice, which is added from my HDFC credit card) and the HDFC ERGO Ref No is HN18082011001035. I would appreciate a written confirmation from you within 5 days of the effective date on which the policy gets cancelled.

I was initially given sold the policy by HDFC representatives as a free policy ,I was told whatever sum I pay as premium will be paid back by filling it under Section 80D, I cam to understand it only provides exemption not a rebate. Please cancel my policy immediately and reimburse the portion of my policy premium that is still unused and discontinue the monthly payments that are charged from my credit card account.

Thanks
Yogendra Singh
2.2.2012
Bangalore

Dear Customer,

As per your request your Policy has been canceled with full refund.

For any queries please feel free to contact us on:

Toll- Free :
1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )
022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

Originally Posted by Hariharan P

From
HARIHARAN P,
Mobile no: 9789687093,
Credit card no: **** **** **** 4037,
HDFC ERGO Ref No: HN02012012000664,
147, Gopal Avenue Road,
6th Street Vellan Nagar,
Valasaravakkam,
Chennai – 600087.

To
Manager,
HDFC Bank Cards Division,
PO BOX NO: 8654
Thiruvanmiyur PO
Chennai - 600 041.

Respected Sir/Madam,
Subject: Requisition for the Cancellation of Health care policy from HDFC TITANIUM International card (credit card)

I would like to put forth a request of cancellation for my Health insurance policy through this written notice, which is added from my HDFC TITANIUM International card (credit card) and the HDFC ERGO Ref No is HN02012012000664.My company also provide UHC policy for me. Without this knowledge I have given acceptance to your bank call. So, I would like to cancel the policy before 25.01.2012. I would appreciate a written confirmation from you within 15 days of the effective date on which the policy gets cancelled. Please reimburse the portion of my policy premium that is still unused and discontinue the monthly payments that are charged from my credit card account. Thank you for your timely consideration in this matter.

Sincerely,
(HARIHARAN P)
Date: 10/01/2012
Place: Chennai.

In January 2012, i was contacting the hdfc credit card department.the hdfc rep told me to buy the health insurance.as i was satisfied withtheir things and
policy i gone to buy it through my hdfc credit card number:4617 8620 0196 4378.but the worst thing which has happened is the policy number is not received to
my mail or to the hdfc credit card address mentioned.i raised a request to hdfc ergo to send the policy number to mail or adreess mentioned for credit card.
now i am not intrested to take policy AFTER SEEING THEIR BEHAVIOUR CUSTOMERS and i want to cancel my policy.please do it asap.so it will be great relief for me and put the amount back to my credit
card:4617 8620 0196 4378.

PLEASE CANCEL AND CREDIT THE AMOUNT BACK WITH IN NEXT 15 DAYS SO IT WILL BE GREAT.
thanks!
Mallikarjuna bandi
9035789326

Hi,
On December 13th HDFO executive called me for HDFC policy and explained the details ,at that time i said i need an week time to decide on it whether to take policy or not. For that she said for income tax purpose confirm the address, card and phone details, and the policy only activated after my confirmation after get the policy detail papers and study and agree to it.and she said after studying the details if i'm not willing means then the policy will not be activated. I said ok for that.

But after confirming my details with in phone call i got the message that policy got activated. for that i called her asked about the same. for that she said policy got activated accidently, thats not a problem she will cancel the policy and refund the full amount whichever deducted from my account. but it doesn't happen so. so i called her again and again she told the same type of responses that policy will be canecelled in 24 hours and amount will be refunded. But still i dint get the policy cancelled and didn't get my money. note:already i paid 2month premium).

i want to cancel the ergo policies and want the money those my money and those i paid for DEC,JAN months premium and other changes.

My reference number is : HN12122011001170

Thanks,
GnanaPrakasam T
9894106841

Hi,

I was sold the HDFC ERGO insurance by an executive under the promise that I can keep looking for other options also and I can cancle it anytime within a month. However when I finalised upon another insurer and called up the executive to cancle the policy, He told me that it might take more than 50 % of the permium as cancellation charges.

This is ridiculous as he has till date not shared any written policy guidlines documentation with me. I have asked him to show me this clause written anywhere. Also I am still to get the policy document which he is not sharing with me.

My policy number is - 51058516. While talking to the call center I found out that they will take a cancellation request then a cancellation department will call me and then the request will be confirmed. It is also ironical to know that giving a policy takes only 2 business days while cancelling it takes 10 business days.

Please get my policy cancelled and get me a full refund. My policy number is 51058516.

Regards,
Abhinav

Hi This is Pramod Gole.

Even I've very bad experience with HDFC credit card.
Without my approval, they started deducting EMI from my credit card. I had called multiple times HDFC credit card cust care.However Cust care representatives was not willing to take the cancellation.
They want me to write an application for cancelllation for policy which was initially issued without my approval.

Please cancel my Policy and debit the amount the back to My Credit card.
My HDFC Ergo insurance policy#50590008 with ref# HN03022011001181

Thanks,
Pramod
Mumbai.
9967607927

Dear Customer,

As per your request your Policy has been canceled with full refund.

For any queries please feel free to contact us on:

Toll- Free :
1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )
022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

Originally Posted by Ashad Alamelu

Hi,

This is Ashad from Chennai. Recently I have applied for HDFC credit card and got a call from HDFC ERGO insurance representative regarding insurance policies. The following two policies got initiated over call and they have deducted the premium before I have got the Policy documents itself. I have tried for the customer care and not able to reach them over phone.

Health Suraksha: Policy Number- 51053880
Sarv Suraksha Advantage: Policy Number - 51053881
Reference No: HN19012012000093

Request to cancel both the policies immediately,Health Suraksha Policy number:51053880 and Sarv Suraksha Advantage Policy Number: 51053881 without deducting any amount further from my credit card and refund the amount deducted from the card as soon as possible.

Thanks,
Ashad,
chennai.
mobile-9791719340

Dear Customer,
As per your request your Policy has been canceled.

For any queries please feel free to contact us on:

Toll- Free : 1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )
022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

Originally Posted by Yogendra Singh

To
Manager,
HDFC Bank Cards Division,
Bangalore

Respected Sir/Madam,
Subject: Request for the Cancellation of Health care policy

I have applied for cancellation 2 weeks back already, and its not yet been cancelled, and I get calls from HDFC representatives every second day about why I want to cancel the policy, this is just a delaying tactics from HDFC people to loot away money.

I am again stating I would like the Cancellation of Health care policy through this written notice, which is added from my HDFC credit card) and the HDFC ERGO Ref No is HN18082011001035. I would appreciate a written confirmation from you within 5 days of the effective date on which the policy gets cancelled.

I was initially given sold the policy by HDFC representatives as a free policy ,I was told whatever sum I pay as premium will be paid back by filling it under Section 80D, I cam to understand it only provides exemption not a rebate. Please cancel my policy immediately and reimburse the portion of my policy premium that is still unused and discontinue the monthly payments that are charged from my credit card account.

Thanks
Yogendra Singh
2.2.2012
Bangalore

TO
Manager,
HDFC Bank Cards Division,
PO BOX NO: 8654
Thiruvanmiyur PO
Chennai - 600 041.

Sir/Madam,

Last year I had booked two hdfc ergo policy but due to personal reasons i had ordered the customer care person to cancel both of them. Recently I got a message that one of my policy is pending for renewal. The policy number is : 50603341c (Renewal was pending till 16th Jan 2012)

I don't have any reference number for the same as I don't have the documents regarding the same. Please do the needful to cancel this policy and refund the premium amount.

My credit card Details are:

Name: Abhishek S
Credit Card Number: 5289 4550 0287 3237

Regards,
Abhishek Shrivastava

Dear Customer,

As per your request your Policy has been canceled & full refund will sent your debit/credit card.

For any queries please feel free to contact us on:

Toll- Free :
1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )
022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

Originally Posted by ursgnanz

Hi,
On December 13th HDFO executive called me for HDFC policy and explained the details ,at that time i said i need an week time to decide on it whether to take policy or not. For that she said for income tax purpose confirm the address, card and phone details, and the policy only activated after my confirmation after get the policy detail papers and study and agree to it.and she said after studying the details if i'm not willing means then the policy will not be activated. I said ok for that.

But after confirming my details with in phone call i got the message that policy got activated. for that i called her asked about the same. for that she said policy got activated accidently, thats not a problem she will cancel the policy and refund the full amount whichever deducted from my account. but it doesn't happen so. so i called her again and again she told the same type of responses that policy will be canecelled in 24 hours and amount will be refunded. But still i dint get the policy cancelled and didn't get my money. note:already i paid 2month premium).

i want to cancel the ergo policies and want the money those my money and those i paid for DEC,JAN months premium and other changes.

My reference number is : HN12122011001170

Thanks,
GnanaPrakasam T
9894106841

Dear Customer,

As per your request your Policy has been canceled & full refund will sent your debit/credit card.

For any queries please feel free to contact us on:

Toll- Free :
1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )
022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

Originally Posted by abhi.shankar

Hi,

I was sold the HDFC ERGO insurance by an executive under the promise that I can keep looking for other options also and I can cancle it anytime within a month. However when I finalised upon another insurer and called up the executive to cancle the policy, He told me that it might take more than 50 % of the permium as cancellation charges.

This is ridiculous as he has till date not shared any written policy guidlines documentation with me. I have asked him to show me this clause written anywhere. Also I am still to get the policy document which he is not sharing with me.

My policy number is - 51058516. While talking to the call center I found out that they will take a cancellation request then a cancellation department will call me and then the request will be confirmed. It is also ironical to know that giving a policy takes only 2 business days while cancelling it takes 10 business days.

Please get my policy cancelled and get me a full refund. My policy number is 51058516.

Regards,
Abhinav

Dear Customer,
As per your request your Policy has been canceled.

For any queries please feel free to contact us on:
Toll- Free : 1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )
022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

Originally Posted by Yogendra Singh

To
Manager,
HDFC Bank Cards Division,
PO BOX NO: 8654
Thiruvanmiyur PO
Chennai - 600 041.

Respected Sir/Madam,
Subject: Request for the Cancellation of Health care policy

I would like to Cancellation of Health care policy through this written notice, which is added from my HDFC credit card) and the HDFC ERGO Ref No is HN18082011001035. I would like to cancel the policy. I would appreciate a written confirmation from you within 5 days of the effective date on which the policy gets cancelled.
I was initially given sold the policy by HDFC representatives as a free policy ,I was told whatever sum I pay as premium will be paid back by filling it under Section 80D, I cam to understand it only provides exemption not a rebate. Please cancel my policy immediately and reimburse the portion of my policy premium that is still unused and discontinue the monthly payments that are charged from my credit card account.

Thanks
Yogendra Singh
20.1.2012
Bangalore

Dear Customer,

As per your request your Policy has been canceled with full refund.

For any queries please feel free to contact us on:

Toll- Free :
1800-2-700-700 (from any Landline & Mobile)
1800-226-226 (from MTNL or BSNL Phone )
022 66384800 ( Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

Originally Posted by Yogendra Singh

To
Manager,
HDFC Bank Cards Division,
PO BOX NO: 8654
Thiruvanmiyur PO
Chennai - 600 041.

Respected Sir/Madam,
Subject: Request for the Cancellation of Health care policy

I would like to Cancellation of Health care policy through this written notice, which is added from my HDFC credit card) and the HDFC ERGO Ref No is HN18082011001035. I would like to cancel the policy. I would appreciate a written confirmation from you within 5 days of the effective date on which the policy gets cancelled.
I was initially given sold the policy by HDFC representatives as a free policy ,I was told whatever sum I pay as premium will be paid back by filling it under Section 80D, I cam to understand it only provides exemption not a rebate. Please cancel my policy immediately and reimburse the portion of my policy premium that is still unused and discontinue the monthly payments that are charged from my credit card account.

Thanks
Yogendra Singh
20.1.2012
Bangalore

Originally Posted by Ashad Alamelu

Hi,

This is Ashad from Chennai. Recently I have applied for HDFC credit card and got a call from HDFC ERGO insurance representative regarding insurance policies. The following two policies got initiated over call and they have deducted the premium before I have got the Policy documents itself. I have tried for the customer care and not able to reach them over phone.

Health Suraksha: Policy Number- 51053880
Sarv Suraksha Advantage: Policy Number - 51053881
Reference No: HN19012012000093

Request to cancel both the policies immediately,Health Suraksha Policy number:51053880 and Sarv Suraksha Advantage Policy Number: 51053881 without deducting any amount further from my credit card and refund the amount deducted from the card as soon as possible.

Thanks,
Ashad,
chennai.
mobile-9791719340