i completly agree with you dear friend. Even I am facing the same problem. I am located in Bangalore. The Photon dealers are very mean, they wud supply device to door step in an instant and get money from you, later they forget who you are. They dont even bother to communicate well, nor they pick the call, it is very frustrating. Why doesnt Consumer Court take any action on such dealers ? Neither does TATA's are bothered.

Originally Posted by javeedbr

i completly agree with you dear friend. Even I am facing the same problem. I am located in Bangalore. The Photon dealers are very mean, they wud supply device to door step in an instant and get money from you, later they forget who you are. They dont even bother to communicate well, nor they pick the call, it is very frustrating. Why doesnt Consumer Court take any action on such dealers ? Neither does TATA's are bothered.

Dear Mr. Javeed,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon+ connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.