i completly agree with you dear friend. Even I am facing the same problem. I am located in Bangalore. The Photon dealers are very mean, they wud supply device to door step in an instant and get money from you, later they forget who you are. They dont even bother to communicate well, nor they pick the call, it is very frustrating. Why doesnt Consumer Court take any action on such dealers ? Neither does TATA's are bothered.