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IDEA : Post Paind Bill Wrong Charges

This is a discussion on IDEA : Post Paind Bill Wrong Charges within the Product And Services forums, part of the Miscellaneous category; Dear Sir, I was using IDEA Postpaid Connection No 9540494900. I paid my bills on time every month. But in ...

  1. 07-14-2011, 04:42 PM #1
    SachinBansal
    SachinBansal is offline Junior Member
    Join Date
    Jul 2011
    Posts
    2

    Default IDEA : Post Paind Bill Wrong Charges

    Dear Sir,

    I was using IDEA Postpaid Connection No 9540494900. I paid my bills on time every month. But in My March,2011 Bill they included Some Wrong Charges (Rs 50/- For Download Game Pack) Which i have not downloaded. Then I have requested to correct my bill and resend again the correct bill. but there is nobody to hear me. Similarly in My April,2011 they included 300/- Rs again for download (Same game pack which i was never download).
    Again I have complaint regarding the same thru call and email. also send the reminders to correct the same.

    They have disconnect my no.
    Now from last 2 days i was receiving calls by saying that a case has been logged against you.
    Otherwise pay your pending bill of Rs 1026/-

    But could you please suggest that how can I pay for a thing which I have not used.


    Regards
    Sachin Bansal
    Submit Complaint.. Submit Complaint..
  2. 07-21-2011, 03:55 PM #2
    ideacellular
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    1,215

    Default

    Quote Originally Posted by SachinBansal View Post
    Dear Sir,

    I was using IDEA Postpaid Connection No 9540494900. I paid my bills on time every month. But in My March,2011 Bill they included Some Wrong Charges (Rs 50/- For Download Game Pack) Which i have not downloaded. Then I have requested to correct my bill and resend again the correct bill. but there is nobody to hear me. Similarly in My April,2011 they included 300/- Rs again for download (Same game pack which i was never download).
    Again I have complaint regarding the same thru call and email. also send the reminders to correct the same.

    They have disconnect my no.
    Now from last 2 days i was receiving calls by saying that a case has been logged against you.
    Otherwise pay your pending bill of Rs 1026/-

    But could you please suggest that how can I pay for a thing which I have not used.


    Regards
    Sachin Bansal

    Dear Sir,

    We wish to inform you that all the VAS services are deactivated and we regret to reverse the aforesaid amount has the service are activated from your end.

    Regards,
    Ideacellular
    Submit Complaint.. Submit Complaint..
 

 
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