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Balance deducted without information and and 3G service charged without use

This is a discussion on Balance deducted without information and and 3G service charged without use within the Product And Services forums, part of the Miscellaneous category; Myself Abhishek Jain from Ahmedabad. I subscribed the 3G service of Idea Cellular Ltd. on 5th July 2011. This service ...

  1. #1
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    Default Balance deducted without information and and 3G service charged without use



    Myself Abhishek Jain from Ahmedabad. I subscribed the 3G service of Idea Cellular Ltd. on 5th July 2011. This service was valid for 3 days and data usage limited to 100 MB. I tired to use this srvice after subscription but it did not worked but my data of 100 MB was exhausted and also Rs.30 deducted from my main balance without getting any intimation from the company. When I contacted the company store they told me i used 105 mB and hence 30 deducted for the additonal 5 MB usage of 3G service. I was surprised because I did not used that service and mybalance was also exhausted. So far I have not recieved much clarification from the company though I contacted them many times. they are just giving excuses. Please help me out…

    I am from Ahmedabad and my contact no. is 9898485609.

  2. #2
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    Quote Originally Posted by abhiru View Post
    Myself Abhishek Jain from Ahmedabad. I subscribed the 3G service of Idea Cellular Ltd. on 5th July 2011. This service was valid for 3 days and data usage limited to 100 MB. I tired to use this srvice after subscription but it did not worked but my data of 100 MB was exhausted and also Rs.30 deducted from my main balance without getting any intimation from the company. When I contacted the company store they told me i used 105 mB and hence 30 deducted for the additonal 5 MB usage of 3G service. I was surprised because I did not used that service and mybalance was also exhausted. So far I have not recieved much clarification from the company though I contacted them many times. they are just giving excuses. Please help me out…

    I am from Ahmedabad and my contact no. is 9898485609.


    Dear Sir,

    We wish to inform you that all the GPRS services are deactivated and we regret to reverse the aforesaid amount has the service are activated from your end.

    Regards,
    Ideacellular

 

 

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