Originally Posted by deepak.2293

Dear Sir,


My No. is 9164420545.


Sir , FriDay i recharged 150 full talktime and 26 Rs.(GPRS 500mb for 15 days).
Then i did some surfing. after sometime i saw that my account balance became 0.


Now today i was trying to idea customer care on 198(with Avinash). He didnot gave me any answer
regarding deduction and disconnected the call.

Again if i try to connect it says yopu have used maximum so you cannot call today.

Please solve my problem.

Regards,

Deepak Kumar
Bangalore
Email: deepak.2293@gmail.com

Dear sir,

We regret for the inconvenience caused to you.With reference to your mail, we would like to inform you that Rs.150/- got recharged on 24th June 2011 as per our records, and usually it will be updated in the dedicated balance. We request you to check with *457# for dedicated account balance.Further, we would like to inform you that the GPRS pack of Rs. 26/- has been activated on 25/6/2011 for the above mentioned mobile number.Moreover, we wish to inform you that the GPRS deductions of Rs. 4.20/- on 25/6/2011 are authentic.Moreover, this is to inform you that in Rs. 26/- GPRS pack, 500MB free for 15 days, but 33MB only free per day, if that exceeds 2p/kb will be chargeable for the usage.

Regards,
Ideacellular