Complaint for last one week, no resolution
I am a customer of Airtel Digital tv. My Customer ID is - 3002664019.
I have the problem of no power in my Airtel Digital TV Set Top Box.
My registered phone number – 9711003097.
My name is – Subhayan Banerjee.
On Saturday, June 18, 2011 I lodge a complaint (Complaint Number – 9197325). And from then I lodge 6-7 more complaints, with no resolution yet. Every time, I got SMS saying the complaint has been resolved. But no service engineer came to my place or I did not get any call from them. Each SMS contain a phone number saying, “For any query or if query unresolved call this number”. These numbers either does not exist or switched off. Below are such numbers –
Please help me.
Below are all complaint numbers –
1. 9327646 [LATEST]
I contact UP nodal office, talked with some Krishna, then i talked with Sidhdhartha Hadave . who says supervisor of CC (both yesterday), they are not even did anything.