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Thread: Airtel digital tv- set top box not working, no resolution getting.

  1. #1
    subhayanwb is offline Junior Member
    Join Date
    Jun 2011

    Default Airtel digital tv- set top box not working, no resolution getting.

    Complaint for last one week, no resolution
    I am a customer of Airtel Digital tv. My Customer ID is - 3002664019.

    I have the problem of no power in my Airtel Digital TV Set Top Box.

    My registered phone number – 9711003097.

    My name is – Subhayan Banerjee.

    On Saturday, June 18, 2011 I lodge a complaint (Complaint Number – 9197325). And from then I lodge 6-7 more complaints, with no resolution yet. Every time, I got SMS saying the complaint has been resolved. But no service engineer came to my place or I did not get any call from them. Each SMS contain a phone number saying, “For any query or if query unresolved call this number”. These numbers either does not exist or switched off. Below are such numbers –

    1. 9910780423

    2. 9990611321

    Please help me.

    Below are all complaint numbers –

    1. 9327646 [LATEST]
    2. 9322863
    3. 9269294
    4. 9295771
    5. 9225392
    6. 9222958
    7. 9197325

    I contact UP nodal office, talked with some Krishna, then i talked with Sidhdhartha Hadave . who says supervisor of CC (both yesterday), they are not even did anything.

  2. #2 Guest

    Default my TV goes off due to the faulty setbox

    My tv goes off due to the faulty setbox and no one seems to be helping.
    I had made enough time of calls to the concerned airtel guys herre they come and can do nothing. my tv mechanic told me tat maybe the set box is faulty. again and again i have been calling the airtel nos but they all seems to be wrong. why the hell wrong nos are given to us when we have done proper advance payment.
    now i am thinking of buying a new tv but if the issue is becos of the airtel setbox, are they going to pay me my cost of the new tv?
    i need an urgent reply
    my airtel digital TV ID 3014567711
    My contact is 9422061766

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