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Vodafone port out issue

This is a discussion on Vodafone port out issue within the Product And Services forums, part of the Miscellaneous category; I was facing network issue with Vodafone in our office. we 7 to 8 people complaint about it several times ...

  1. #1
    mailumeshg is offline Junior Member
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    Jun 2011
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    Angry Vodafone port out issue

    I was facing network issue with Vodafone in our office. we 7 to 8 people complaint about it several times to vodafone but they dont bother about it and the issue still exists even after 4 months.

    so finally i devided to port out and take Idea service. I requested portability but it got rejected saying contractual obligation so inqure with customer service of vodafone. to my surprise i come to know that some servvices are activated which need to deactivate. so deactivated services with several sms. i confirmed from the executive that all my services are deactivated. after that i again requested for portability again it was rejected. this i inquire i come to know that some other services are still activated. again i requested to deactivate that. when called next time to confirm i come to know that now i need to go from corporate plan to individual plan i did that also. again when next time call for the confirmation i come to know that some other serevice is still activated i was really frusrated with the drama happening from almost 1 month for the portablity. this time my customer service was blocked and was not able to call customer service from my number. i called from my other vodafone number and i come to know that my number was blocked since i called more then 10 times to customer services. i was really angry to hear this. Vodafone people just dont want to allow me to other service provider. several time i sent a mail about this but there was no reply.

    i request all vodafone users that beaware of this they are real cheater i dont want there users to go with other service providers. i am very upset with there service and request all people to raise voice about this.


    my mobile number is 9819422101
    Regards,
    Umesh

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Dec 2009
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    3,502

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    Hi Umesh,

    Thanks for writing in to us with your concern, we're sorry to hear about your difficulty and sincerely regret the inconvenience caused. Please be assured that we're looking into the issue and will get back to you within 24 hours. Kindly email us at vodafonecare.mum@vodafone.com for any assistance in future or you can also register complaints on our toll free number 198.

    Regards,
    Vodafone Customer Care, Mumbai

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