Originally Posted by wadhwaisha

On 29/5/11 I received a messege from tata that "You have been subscribed to STARCHAT Pack and have been charged Rs 30/30 days". And on 30/5/11 I received a message from tata that "You have been subscribed to HEALTHTIPSONSMS and have been charged Rs 30/30 days". Then on 31/5/11 caller tune service was activated and I had never requested for any of these services and when I called customer service then they said this is a good service you should avail it this month and the unsubscribe it next month. When I request them to make a complaint of refund of balance they replied that you had subscribed for these services. At last they register my complaint but nothing had happened yet.

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details, your e-mail Id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.