This is Parvatini Shiva Gopal Rao, and my tata indicom mobile number is 9225521442. On 28th of April 2011 I had applied for Mobile number portability (MNP) so that i can switch to Reliance communications. On the next day of appling for this request I got a call from tata indicom saying that they are providing me with 200 rupees discount on my bill as I was facing a problem with the network at my place. In the other hand tata indicom has rejected my MNP request (Unique Porting Code TZ564915). When i called and raised the concern about this then tata indicom customer care requested me to raise another request for MNP. On 12th May 2011, I again raised the MNP request (Unique Porting Code TZ125244) which was valid upto 27th May 2011, 4pm. On 19th May 2011 i called tata indicom customer care for status on the request, then they said that it will be resolved by 27th May 2011, 4pm. It should get resolved within 7 working days as per TRAI regulations. But they committed that 27th will be final date of resolution. And after that i called tata indicom customer care on 26th May 2011 for the status, they say that it would take few more days to this request, now the problem is on 27th May 2011 the Unique Porting Code will expire. My strong concern is why tata indicom has taken so long time to resolve this request of MNP (since 28th April still no end date).
Why I'm forcefully imposed to use the service from which I’m intended to get rid of.
Why my requests are taking time to resolve without any valid reasons?
Please help me with this. Hope this would show me a ray of hope.A