Dear Ms. Shaikh,

We have noted your SBI Card number and are currently looking into the matter. Our customer support executive will get in touch with you shortly to understand and address the issue.

Yours sincerely,
SBI Cards

Originally Posted by nasimshaikh

DEAR SIR,

I am Ms.Nasim Shaikh from Surat, Gujarat. I am credit card holder of SBI

I have strong grievance against SBI Bank , related to mentioned subject. Details are as given below.

There were the telephone call , and the person said that he was talking from SBI and offering a travelling card to us.
My husband Sadik I shaikh has confirmed with him that, they will not charge any extra/hidden cost for this offer.

Now, a day before I came to know that 4545 Rs. Deducted from my account for Heritage holidays package.
I talked to SBI representative on 18-may-11 and asked to stop this payment to this fake party.

Still they have not taken any action and finally SBI send me the bill of Rs 4545/- and exit from the matter.


DETAILS

COMPLAINT NO 0101380017120
NAME ON CARD NASIM S SHAIKH
CARD NO 4006 6760 1603 2552

My query/grievances are

I have not confirmed the package offer by Heritage holidays.
SBI too not helping me to stop this payment, even if I am denying strongly

I AM NOT INTERESTED IN SUCH A TYPE OF OFFER

WITHOUT WRITTEN CONFIRMATION HOW CAN PAY AMOUNT FROM MY ACCOUNT ?


Thanks & regards

NASIM SHAIKH
SURAT
GUJARAT
MOBILE 090339 31658

Dear Ms. Shaikh,

We tried to establish contact with you, but we were unable to do so. Trust your concerns have been resolved. Please call SBI Card helpline for any additional queries pertaining to your SBI Card. Looking forward to your continued patronage

Yours sincerely,
SBI Cards

Originally Posted by sbicard_cares@ge.com

Dear Ms. Shaikh,

We have noted your SBI Card number and are currently looking into the matter. Our customer support executive will get in touch with you shortly to understand and address the issue.

Yours sincerely,
SBI Cards