Dear sir/ madam

My self Roshan kumar , Managing director of Arisen Technologies. I have registerd with justdial as a Reseller by Paying them 4999/- per Reseller seat / id, i have taken two sets . my Justdial Reseller ID are R0120331524, R0120632211.

As a Reseller we have to Collect business detail with photo of business and submit it to just dial by there login panel . just dial is saying that the payment is given to us in as mention in "reseller.justdial.com/paymentDetails.html" page . after a audit of data and photo .

Now the problem is that we work for just dial submited the data with photo but

• what photo we enter in the month of February they did not pay us till now for that as in Photo audit report they write 4 photo is rejected out of 390 , and 5 photo is rejectd out of 190 photo for respected id , they did not provide the rest photo detail and write down the 0 payout for both of my id ,when i contact with just dial they told me that its a technical issue and for that i have contact just dial's officers i do that also but there is no response till now as it is already 3 month and my issue is pending till now , as per email attached with this complaint
  
  __
  
• Just dial is not providing us the detail audit report of the data we enter even we enter full data but they will not pay us full payment as mention in payment page . justdial is just providing a summary of data/ photo audit with no base as per email attached

Sir ,

i want Resolution on my February photo audit report and i want detail report of the data audit by justdial.


following is the email communication detail with the justdial's officers
__________________________________________________ ______________________

from roshan kumar me.roshankumar@gmail.com
to Dhiren Vaithy <dhirenvaithy@justdial.com>,
swatisharma@justdial.com
date Fri, May 20, 2011 at 10:53 AM
subject Re: Photo Audit report for the month of February 2011
mailed-by gmail.com
hide details 10:53 AM (4 hours ago)
hello ,
as per reference of previous mails , my photo audit issue is pending from last one month , and i didn't get any resolution of this problem

even you didn't announce the photo audit report of March till now

in this scenario i have to see Legal Authorities face.

--
Thanks and Regards

Roshan kumar

Managing Director
Arisen Technologies

Phone: +91- 120 - 4565500
Mobile : +91- 9999300456


- Hide quoted text -
On Wed, May 18, 2011 at 8:40 PM, roshan kumar <me.roshankumar@gmail.com> wrote:
i didnt get any reply till now !!

On Tue, May 17, 2011 at 11:55 AM, Dhiren Vaithy <dhirenvaithy@justdial.com> wrote:
Hi Nelson,

Please have this checked ASAP and revert with re-aidit results by EOD today.

Regards,
Dhiren Vaithy
Corporate Manager - Data Sourcing
Just Dial Pvt. Ltd.
Tel: 022-28884060 extn. 2259

From: roshan kumar [mailto:me.roshankumar@gmail.com]
Sent: 16 May 2011 15:41
To: dhirenvaithy@justdial.com
Cc: md@justdial.com; mumbai@justdial.com; ceo@justdial.com
Subject: Fwd: Photo Audit report for the month of February 2011

Dear sir

as per my telephonic conversation on May 16 2011 3:20 pm , as follows is my mail send by me on 19 APR 2011 to swati sharma and resellerdelhi , but i didn't get any response till now , as it is more than 25 days,
plz provide me proper date when the problem will resolved as swati already told me that my problem will solved till 13 may she is fail to do this

my reseller id are

R0120331524

R0120632211

i am expecting porer resolution of this problem, as it is already 25 days

--
Thanks and Regards

Roshan kumar

Managing Director
Arisen Technologies

Phone: +91- 120 - 4565500
Mobile : +91- 9999300456

---------- Forwarded message ----------
From: roshan kumar <me.roshankumar@gmail.com>
Date: Tue, Apr 19, 2011 at 2:42 PM
Subject: Re: Photo Audit report for the month of February 2011
To: Just Dial <resellerinfo@justdial.com>, resellerdelhi@justdial.com, swatisharma@justdial.com


Dear sir/ madam

as per your report 4 Geo-coded Photos - Rejected out of 390 photos what about rest 386 photos ,
you did not tell any thing about that

On Tue, Apr 19, 2011 at 1:09 PM, Just Dial <resellerinfo@justdial.com> wrote:
PLEASE IGNORE PREVIOUS MAIL.

Dear ROSHAN KUMAR,

Greetings from Justdial.

Given below is the result of the audit done on the photos contributed by you in February :

Photo submission month February 2011
Reseller ID R0120331524
Reseller Name ROSHAN KUMAR
count 390
Geo-coded Photos - Approved 0
Non Geo-coded Photos - Approved 0
Geo-coded Photos - Rejected 4
Non Geo-coded Photos - Rejected 0
Photo Payout (Rs.) 0











On all commission’s payable, applicable Income Tax will be deducted at source and the final amount, after tax deduction, will be transferred to your bank account / cheque issued in case Bank Details are not submitted in the Bank Details section of your Reseller account.

(*)For Resellers who have entered their bank details on the website, the commission amount will be transferred to their bank accounts unless there is a discrepancy in the account details.

For resellers who have NOT entered their bank account details on the website, the commission amount will be sent via cheque with applicable cheque handling charges deducted from the final pay-out.

(*)In case of any queries please write to resellerdelhi@justdial.com OR resellermumbai@justdial.com OR resellerbangalore@justdial.com OR resellerhyderabad@justdial.com OR resellerchennai@justdial.com OR resellerpune@justdial.com OR resellerkolkata@justdial.com OR resellerahmedabad@justdial.com OR resellercoimbatore@justdial.com OR resellerjaipur@justdial.com OR resellerchandigarh@justdial.com.

Do not reply to this email as this is an auto generated mailer

Wishing you all the best!

Warm Regards,

Team JustDial


--
Thanks and Regards

Roshan kumar

Managing Director
Arisen Technologies

Phone: +91- 120 - 4565500
Mobile : +91- 9999300456




--
Thanks and Regards

Roshan kumar

Managing Director
Arisen Technologies

Phone: +91- 120 - 4565500
Mobile : +91- 9999300456


Disclaimer

The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The company is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt.




--
Thanks and Regards

Roshan kumar

Managing Director
Arisen Technologies

Phone: +91- 120 - 4565500
Mobile : +91- 9999300456





--
Thanks and Regards

Roshan kumar

Managing Director
Arisen Technologies

Phone: +91- 120 - 4565500
Mobile : +91- 9999300456

__________________________________________________ ___________________

----- Original Message -----
From: rk@arisen.in [mailto:rk@arisen.in]
To: dhirenvaithy@justdial.com
Cc: mumbai@justdial.com
Sent: Mon, 16 May 2011 15:42:27 +0530
Subject: FW: Photo Audit report for the month of February 2011


Dear sir

as per my telephonic conversation on May 16 2011 3:20 pm , as follows is my mail send by me on 19 APR 2011 to swati sharma and resellerdelhi , but i didn't get any response till now , as it is more than 25 days,
plz provide me proper date when the problem will resolved as swati already told me that my problem will solved till 13 may she is fail to do this

my reseller id are

R0120331524

R0120632211

i am expecting porer resolution of this problem, as it is already 25 days




Kind Regards
Roshan Kumar
Managing Director

ARISEN TECHNOLOGIES
B-18, 2nd floor
Sector 64, Noida,
U.P ,India, 201301

Phone : +91-120-4565500
Cell: +91 99993 00456



----- Original Message -----
From: rk@arisen.in [mailto:rk@arisen.in]
To: resellerinfo@justdial.com,resellerde...a@justdial.com
Sent: Tue, 19 Apr 2011 15:23:04 +0530
Subject: RE: Photo Audit report for the month of February 2011

Dear sir/ madam

as per your report 5 Geo-coded Photos - Rejected out of 190 photos what about rest 185 photos ,
you did not tell any thing about that


Kind Regards
Roshan Kumar
Managing Director

ARISEN TECHNOLOGIES
B-18, 2nd floor
Sector 64,
Noida,
U.P ,201301
India
Phone : +91-120-4565500
Cell: +91 99993 00456


----- Original Message -----
From: Just Dial [mailto:resellerinfo@justdial.com]
To: rk@arisen.in
Sent: Tue, 19 Apr 2011 13:12:56 +0530
Subject: Photo Audit report for the month of February 2011

PLEASE IGNORE PREVIOUS MAIL.

Dear ROSHAN KUMAR,

Greetings from Justdial.

Given below is the result of the audit done on the photos contributed by you in February :

Photo submission month February 2011
Reseller ID R0120632211
Reseller Name ROSHAN KUMAR
count 190
Geo-coded Photos - Approved 0
Non Geo-coded Photos - Approved 0
Geo-coded Photos - Rejected 5
Non Geo-coded Photos - Rejected 0
Photo Payout (Rs.) 0



On all commission's payable, applicable Income Tax will be deducted at source and the final amount, after tax deduction, will be transferred to your bank account / cheque issued in case Bank Details are not submitted in the Bank Details section of your Reseller account.

(*)For Resellers who have entered their bank details on the website, the commission amount will be transferred to their bank accounts unless there is a discrepancy in the account details.

For resellers who have NOT entered their bank account details on the website, the commission amount will be sent via cheque with applicable cheque handling charges deducted from the final pay-out.

(*)In case of any queries please write to resellerdelhi@justdial.com OR resellermumbai@justdial.com OR resellerbangalore@justdial.com OR resellerhyderabad@justdial.com OR resellerchennai@justdial.com OR resellerpune@justdial.com OR resellerkolkata@justdial.com OR resellerahmedabad@justdial.com OR resellercoimbatore@justdial.com OR resellerjaipur@justdial.com OR resellerchandigarh@justdial.com.

Do not reply to this email as this is an auto generated mailer

Wishing you all the best!

Warm Regards,

Team JustDial
__________________________________________________ ______________________










Please help me on this issue

Kind Regards
Roshan Kumar
Managing Director

ARISEN TECHNOLOGIES
B-18, 2nd floor
Sector 64, Noida,
U.P ,India, 201301

Phone : +91-120-4565500
Cell: +91 99993 00456