is no one is out there who can help me !!
This is a discussion on Complaint against Justdial within the Product And Services forums, part of the Miscellaneous category; Dear sir/ madam My self Roshan kumar , Managing director of Arisen Technologies. I have registerd with justdial as a ...
Dear sir/ madam
My self Roshan kumar , Managing director of Arisen Technologies. I have registerd with justdial as a Reseller by Paying them 4999/- per Reseller seat / id, i have taken two sets . my Justdial Reseller ID are R0120331524, R0120632211.
As a Reseller we have to Collect business detail with photo of business and submit it to just dial by there login panel . just dial is saying that the payment is given to us in as mention in "reseller.justdial.com/paymentDetails.html" page . after a audit of data and photo .
Now the problem is that we work for just dial submited the data with photo but
- what photo we enter in the month of February they did not pay us till now for that as in Photo audit report they write 4 photo is rejected out of 390 , and 5 photo is rejectd out of 190 photo for respected id , they did not provide the rest photo detail and write down the 0 payout for both of my id ,when i contact with just dial they told me that its a technical issue and for that i have contact just dial's officers i do that also but there is no response till now as it is already 3 month and my issue is pending till now , as per email attached with this complaint
__- Just dial is not providing us the detail audit report of the data we enter even we enter full data but they will not pay us full payment as mention in payment page . justdial is just providing a summary of data/ photo audit with no base as per email attached
Sir ,
i want Resolution on my February photo audit report and i want detail report of the data audit by justdial.
following is the email communication detail with the justdial's officers
__________________________________________________ ______________________
from roshan kumar me.roshankumar@gmail.com
to Dhiren Vaithy <dhirenvaithy@justdial.com>,
swatisharma@justdial.com
date Fri, May 20, 2011 at 10:53 AM
subject Re: Photo Audit report for the month of February 2011
mailed-by gmail.com
hide details 10:53 AM (4 hours ago)
hello ,
as per reference of previous mails , my photo audit issue is pending from last one month , and i didn't get any resolution of this problem
even you didn't announce the photo audit report of March till now
in this scenario i have to see Legal Authorities face.
--
Thanks and Regards
Roshan kumar
Managing Director
Arisen Technologies
Phone: +91- 120 - 4565500
Mobile : +91- 9999300456
- Hide quoted text -
On Wed, May 18, 2011 at 8:40 PM, roshan kumar <me.roshankumar@gmail.com> wrote:
i didnt get any reply till now !!
On Tue, May 17, 2011 at 11:55 AM, Dhiren Vaithy <dhirenvaithy@justdial.com> wrote:
Hi Nelson,
Please have this checked ASAP and revert with re-aidit results by EOD today.
Regards,
Dhiren Vaithy
Corporate Manager - Data Sourcing
Just Dial Pvt. Ltd.
Tel: 022-28884060 extn. 2259
From: roshan kumar [mailto:me.roshankumar@gmail.com]
Sent: 16 May 2011 15:41
To: dhirenvaithy@justdial.com
Cc: md@justdial.com; mumbai@justdial.com; ceo@justdial.com
Subject: Fwd: Photo Audit report for the month of February 2011
Dear sir
as per my telephonic conversation on May 16 2011 3:20 pm , as follows is my mail send by me on 19 APR 2011 to swati sharma and resellerdelhi , but i didn't get any response till now , as it is more than 25 days,
plz provide me proper date when the problem will resolved as swati already told me that my problem will solved till 13 may she is fail to do this
my reseller id are
R0120331524
R0120632211
i am expecting porer resolution of this problem, as it is already 25 days
--
Thanks and Regards
Roshan kumar
Managing Director
Arisen Technologies
Phone: +91- 120 - 4565500
Mobile : +91- 9999300456
---------- Forwarded message ----------
From: roshan kumar <me.roshankumar@gmail.com>
Date: Tue, Apr 19, 2011 at 2:42 PM
Subject: Re: Photo Audit report for the month of February 2011
To: Just Dial <resellerinfo@justdial.com>, resellerdelhi@justdial.com, swatisharma@justdial.com
Dear sir/ madam
as per your report 4 Geo-coded Photos - Rejected out of 390 photos what about rest 386 photos ,
you did not tell any thing about that
On Tue, Apr 19, 2011 at 1:09 PM, Just Dial <resellerinfo@justdial.com> wrote:
PLEASE IGNORE PREVIOUS MAIL.
Dear ROSHAN KUMAR,
Greetings from Justdial.
Given below is the result of the audit done on the photos contributed by you in February :
Photo submission month February 2011
Reseller ID R0120331524
Reseller Name ROSHAN KUMAR
count 390
Geo-coded Photos - Approved 0
Non Geo-coded Photos - Approved 0
Geo-coded Photos - Rejected 4
Non Geo-coded Photos - Rejected 0
Photo Payout (Rs.) 0
On all commission’s payable, applicable Income Tax will be deducted at source and the final amount, after tax deduction, will be transferred to your bank account / cheque issued in case Bank Details are not submitted in the Bank Details section of your Reseller account.
(*)For Resellers who have entered their bank details on the website, the commission amount will be transferred to their bank accounts unless there is a discrepancy in the account details.
For resellers who have NOT entered their bank account details on the website, the commission amount will be sent via cheque with applicable cheque handling charges deducted from the final pay-out.
(*)In case of any queries please write to resellerdelhi@justdial.com OR resellermumbai@justdial.com OR resellerbangalore@justdial.com OR resellerhyderabad@justdial.com OR resellerchennai@justdial.com OR resellerpune@justdial.com OR resellerkolkata@justdial.com OR resellerahmedabad@justdial.com OR resellercoimbatore@justdial.com OR resellerjaipur@justdial.com OR resellerchandigarh@justdial.com.
Do not reply to this email as this is an auto generated mailer
Wishing you all the best!
Warm Regards,
Team JustDial
--
Thanks and Regards
Roshan kumar
Managing Director
Arisen Technologies
Phone: +91- 120 - 4565500
Mobile : +91- 9999300456
--
Thanks and Regards
Roshan kumar
Managing Director
Arisen Technologies
Phone: +91- 120 - 4565500
Mobile : +91- 9999300456
Disclaimer
The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The company is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt.
--
Thanks and Regards
Roshan kumar
Managing Director
Arisen Technologies
Phone: +91- 120 - 4565500
Mobile : +91- 9999300456
--
Thanks and Regards
Roshan kumar
Managing Director
Arisen Technologies
Phone: +91- 120 - 4565500
Mobile : +91- 9999300456
__________________________________________________ ___________________
----- Original Message -----
From: rk@arisen.in [mailto:rk@arisen.in]
To: dhirenvaithy@justdial.com
Cc: mumbai@justdial.com
Sent: Mon, 16 May 2011 15:42:27 +0530
Subject: FW: Photo Audit report for the month of February 2011
Dear sir
as per my telephonic conversation on May 16 2011 3:20 pm , as follows is my mail send by me on 19 APR 2011 to swati sharma and resellerdelhi , but i didn't get any response till now , as it is more than 25 days,
plz provide me proper date when the problem will resolved as swati already told me that my problem will solved till 13 may she is fail to do this
my reseller id are
R0120331524
R0120632211
i am expecting porer resolution of this problem, as it is already 25 days
Kind Regards
Roshan Kumar
Managing Director
ARISEN TECHNOLOGIES
B-18, 2nd floor
Sector 64, Noida,
U.P ,India, 201301
Phone : +91-120-4565500
Cell: +91 99993 00456
----- Original Message -----
From: rk@arisen.in [mailto:rk@arisen.in]
To: resellerinfo@justdial.com,resellerde...a@justdial.com
Sent: Tue, 19 Apr 2011 15:23:04 +0530
Subject: RE: Photo Audit report for the month of February 2011
Dear sir/ madam
as per your report 5 Geo-coded Photos - Rejected out of 190 photos what about rest 185 photos ,
you did not tell any thing about that
Kind Regards
Roshan Kumar
Managing Director
ARISEN TECHNOLOGIES
B-18, 2nd floor
Sector 64,
Noida,
U.P ,201301
India
Phone : +91-120-4565500
Cell: +91 99993 00456
----- Original Message -----
From: Just Dial [mailto:resellerinfo@justdial.com]
To: rk@arisen.in
Sent: Tue, 19 Apr 2011 13:12:56 +0530
Subject: Photo Audit report for the month of February 2011
PLEASE IGNORE PREVIOUS MAIL.
Dear ROSHAN KUMAR,
Greetings from Justdial.
Given below is the result of the audit done on the photos contributed by you in February :
Photo submission month February 2011
Reseller ID R0120632211
Reseller Name ROSHAN KUMAR
count 190
Geo-coded Photos - Approved 0
Non Geo-coded Photos - Approved 0
Geo-coded Photos - Rejected 5
Non Geo-coded Photos - Rejected 0
Photo Payout (Rs.) 0
On all commission's payable, applicable Income Tax will be deducted at source and the final amount, after tax deduction, will be transferred to your bank account / cheque issued in case Bank Details are not submitted in the Bank Details section of your Reseller account.
(*)For Resellers who have entered their bank details on the website, the commission amount will be transferred to their bank accounts unless there is a discrepancy in the account details.
For resellers who have NOT entered their bank account details on the website, the commission amount will be sent via cheque with applicable cheque handling charges deducted from the final pay-out.
(*)In case of any queries please write to resellerdelhi@justdial.com OR resellermumbai@justdial.com OR resellerbangalore@justdial.com OR resellerhyderabad@justdial.com OR resellerchennai@justdial.com OR resellerpune@justdial.com OR resellerkolkata@justdial.com OR resellerahmedabad@justdial.com OR resellercoimbatore@justdial.com OR resellerjaipur@justdial.com OR resellerchandigarh@justdial.com.
Do not reply to this email as this is an auto generated mailer
Wishing you all the best!
Warm Regards,
Team JustDial
__________________________________________________ ______________________
Please help me on this issue
Kind Regards
Roshan Kumar
Managing Director
ARISEN TECHNOLOGIES
B-18, 2nd floor
Sector 64, Noida,
U.P ,India, 201301
Phone : +91-120-4565500
Cell: +91 99993 00456
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is no one is out there who can help me !!
As before i conform on telephone to many justdail execitive & Shalini also but still i am getting ecs in my account
so plz canclled this lead and you should not send ecs again in my account ok
Thanking you
Dear Sir,
Subject: Application against unsatisfactory services from Just Dial
I am Rajanikant Kumar from Delhi. I had made a business dealing with Just Dial in the month of July, 2012. Our business dealings were regarding increment of business leads for our company’s (Indian tour and travel) services. After doing payments from our side, we are not getting satisfactory services from Just Dial, even the company is misguiding us regarding our sent payment cheque worth Rs. 13,500 in favor of the company and they are saying that our delivered cheque (Cheque No – 866424, Bank- Syndicate Bank, Jhandewalan, Delhi) has got bounced. But exactly, it was not the same and our account had enough balance. After doing enquiry from our side, we made it clear to the company that cheque has been cleared from the bank and money is also deducted from our account.
I had also made it cleared to the concern persons of Just Dial named Mr. Rahul Chabra (Business Development Executive, Mobile No - 9873987876) & Miss. Rachana (Mobile No - 9811182463), but we did not get any satisfactory results from them.
Now, we do not want to continue the business dealing with Just Dial and also want to Refund our money with immediate effect. So, we are hoping to get some necessary action against this controversy done with us by the Just Dial. Please do the needful for us and take proper action against the culprits.
Thank you
With Regards
Rajanikant Kumar
Owner of Indian tour and travel, Delhi
9871274394
This is sachin parab; i went for interview in just dial. In my first round HR started interviewing me. she told tell me something about yourself. I started describing my resume after that she herself assumed that i came for sales and she told me to sell a pen. I paused and then she confirmed you came for sales right i said no i came for domestic voice process. She said why dont you go for sales i said i had already worked in sales but now i dont wish to go for sales. After listening this she said i dont want to reject you but you make grammar mistakes so you wont be able to clear customer service round. I got confused where did i made any mistake, whereas, i have experience of 2 years in international BPO's and this point was so demotivational; then to i said ok i will go for sales. She told me to sell a pen i just started and she said are you sure you want to go for sales because later you should not say that i am not fine with sales. I said frankly i wont be fine for sales i want to try for domestic customer service. she told me to speak on a topic mumbai life. I started and i did made 2 grammar mistakes this time. She said you cant because you make grammatical mistakes and told me to try after 3 months. In the whole interview the HR confirmed 3 times what was your last drawn salary i said 12k she said we will pay you 11k i said i am fine. She said why you are fine i told since 1 month i am looking for job and if i am getting a job where my pay is decreasing by 1k i am fine rather than not earning anything.
The point i didn't understood is if i am trying for domestic would grammatical mistakes matter and the matter of fact i did made 2 mistakes i agree but that doesn't mean i am weak in english. However, i would have improved easily as i had already worked with international BPO's for 2 years.
I am posting this complaint not because i didnt got the opportunity whereas i dont want any other individual to get demotivated.
Dear all,
this is krishan rathi reseller in just dial ltd. my id is 0129145010, i join just dial in jan 2011, but in march april my commission is not transfer to my account, i was complaint many times to customer care and mr. dhiren saluja but they are not response me and they also not pick up my call . many entries which is re-enter still not solve.
so please help me how to get money from just dial .
krishan rathi
9818250382
Shaadi Registration, Patel of Mr. Krishan Saroha is a very very poor and fraud company. A very shame to Just dial to certify it as a Just dial certified company.
Ratings have gone down ! Justdial says its technical error, the problem occured twice in 2 months and its been more than 15 days, the issue is still pending. Executives not bothered because they are not able to handle pressure of expanded business.
I would really appreciate it someone responsible person is given this task to rectify the error in ratings.
Dr Prachi Dargainya
hello,
this complain is inconnection with the Platinum Contract signed by me (amit doshi) M/s 29 Bungalow with JUST DIAL, i would like to bring to the notice of the concern department of just dial that your sales executive Mr. Vishal Bhimjiyani and Mrs Mitali have sold me the Platinum listing under "Bungalow on hire for lonavala" category. the contract cum invoice cum reciept no. is 22239040 and the amount of contract is 62000/- which has already deducted from my account.
the contract was signed on 04/01/2013 by your executive mr. Vishal who had committed for platinum listing and took down payment for the same. after daily follow from mr. vishal everyday he promised that the advertisement would be live the next day, after a follow up of a period of more than 15days he informs me that the listing is given to somebody else who has made the payment after 15th jan which is 10 days after me.
daily follow with mr. vishal gave just false promises and never provided his senior or boss contact number when asked. my business has sufferred a lot as i was already a listed member for general category which expired after siging my contract on 04/01/13. now mr. vishal inform me that you take some banner listing and 50% of platinum listing or take a refund. this is very annoying and i am cheated by JUST DIAL.
i have not paid 62000 for a compromise , with this i have to inform the senior or any one concern with my complain to activate my service or else i would be forced to go against JUST DIAL for cheating and criminal proceedings.
you can contact me on the below mentioned contact number.
--
Regards
AK Doshi
9920588398
To
The Directors of ECS
This is no fun, say some thing and do some thing else.
Please stop putting ECS . I would like to discontinue with the service.
Pl refund the balance or let me know till what date I shall be getting the services if amount already with you is not refunded
ComplainT:
The fellow who booked for Jyst Dial for Gurgaon insisted for the 4 ecs in a month
On further request the person took cheque for 1 month 1371 for jan 2013
promised there wont be any further ECS in JAN 2013
Even then on 14th, 21st Jan the ECS is presented to my bank.
The customer support person behaves as if all in all of the company
Does not allow me to talk to his executives
I regret dealing with Just Dial
Kuldip Verma M 8527770329
for
Revo Tutors
Respected Sir,
I am in a business of trade mark and registeration as I have been in touch with the just dial as I have some clients made by just dial as I am facing a problem since last month as all my nos are been put in DND which is a big loss for me as I am not getting a actual reason for whose responsible for this or may be making business by stopping it in DND so I request you that please do take a severe action or just like to inform you that please do solve this problem from Justdial as they are saying that they dont have any ideas about this.
Thanking you,
Annonymous
dear all,
Just dial is doing fraud with every customer ...don't use their services as they they take ur confirmation for ECS n keep on deducting this from your account even your contract is expire...n don't listen when you complaint.
9999765006
Some things to be careful of
1)ECS- Never sign this the end date is printed as 2020!
It is printed on the form.
2) Never depend on them for long term business - first year ok next year they will hold you to ransome ask exorbitant money if you dont pay they will manupulute your account and see that you dont get any leads.
3) customer care and in glow with marketing.
4) those platinum gold all big lie
We got the details of this company via just dial and a guy from this aquana company came and took a water test for 500 rupees. He promised that our salt water will turn to normal water and he took our 11000 rupees via cheque and after 2 days he came to our house and installed something on our water tank which only worsen our already worst water and they never turned back. These kind of fraud should be stopped and police should take necessary action on these .
Dear All the community members.
We represent a company with the name CentiPlex and are planning to file a FIR against the company Justdial along with the law-suit against the company for public fraud and cheating.
I have read in the news-papers that recently the CEO of one such company tim-tara was arrested due to some frauds.
The company justdial had deducted the money from our account in the name of ECS and continued our services even after our clear cut denial of acceptance of their services.
We emailed them a lot of times that we do not want to avail their services, still they deducted the ECS and also started our lead plan which was already denied to them.
Now they are denying to make any refunds for the payment, it’s a simple case of fraud and cheat that the company want to buy their services and start the plans which a consumer do not want and then deducting the payment from their accounts even after several notices both verbally and in written.
I am looking forward for the help from general public to expose this company and take them to the court for such kind of frauds and cheating activities.
I am sure, there are millions of people out there, who have already been cheated by this company justdial and would like to request them all to join hands with me to bring this company down to their knees and also get their CEO busted.
Anyone interested can connect with me at nitin@nitinnaresh.com or can call me at +91-926-826-726-0
I would be making a official FIR and case in the court by this week end and would like to request you all to support this noble cause and also help others to prevent themselves from further cheating the fraud.
Kindly make a complaint in the nearest police station for cheating, forgery and fraud and scan the copy of FIR and send it to my email address.
Regards
Nitin Naresh