+ Submit Your Complaint
Page 2 of 12 FirstFirst 1234 ... LastLast
Results 16 to 30 of 171

Complaint against reliance smart customer care representative and services

This is a discussion on Complaint against reliance smart customer care representative and services within the Product And Services forums, part of the Miscellaneous category; Dear sir/Madam I am regular user your Smart SIM since 2007. From last 6 months I m facing a problem ...

  1. #16
    Unregistered Guest

    Thumbs down most third class mobile service

    Dear sir/Madam
    I am regular user your Smart SIM since 2007. From last 6 months I m facing a problem which is not solved till date. my auto renewal sms pack is activated and after calling so many times to deactivate this pack and lodgeing so many complain till this problem is not solved. Each and every time balance is deducted from the main balance. another problem which is making my life a great trouble is that I cant send any sms from my mobile to any number. I have lodged complains so many times. although i have the proper message settings and the proper centre number till I m unable to send a single sms. so what is the thing ???????????. I Pay for the sms but I cant send sms. why?????? shoul I leave the smart connection and swich to another network service?I know the entire information was saved in your databank where you can check how many times I have called to the customer care desk for this perpose.



    Thanks
    Moumita Roy
    9832754021

  2. #17
    sreerajk Guest

    Default complaint against unnecessary balance deduction

    it has been more then 8 times that my 4 or 5rs get deducted without any reason...then when ever we try to call reliance care then number is not reachable or they dont get connect,we are really fed up from this...i need my money refunded to my account otherwise i have to take some great action against...my number is 9555369163...you can call me on 9555369163 or 9953875164...and i really need one of your executive to call me & solve this issue soon..please do check when i am not using any service then why they are deducting my balance & when we try to contact CC then numbers get non reachable & our money is been taken by you without any reason,...can just check an eg of 08.11.2011(balance deduction)

  3. #18
    lovlyabhishek123 Guest

    Angry relince smart gsm survise is the most worst survic

    i am having the conection of realince smart (8010271431).
    but nighter the coustomer care of realince is helpful nor there survice .....................

    i hope top level managment of realince gsm should inquiri on it
    i hope the people who are working in realince used to use the other conection like airtel and all


    i fill never it is conecting by diling once the number .................and the one thing happining is that if you are orjently colling someone and call is conecting somewere alsei used to call on the number and most of the time it wil
    l disconect in 4-5 mins.and willno be conected.

    full network is showing but even the sound will come "the no you are colling is not rechable"

  4. #19
    Unregistered Guest

    Default Having network problem

    THIS IS INFORM YOU THAT I AM WORKING IN MAHENDRAS EDU PVT LTD AS A BRANCH MANAGER IN BANK COLONY TILKAMANJI BHAGALPUR (BIHAR)

    I HAD PURCHASE RELIANCE CDMA NUMBER 9304840107 BUT IN WHICH AREA I AM LIVING I FACED SAME PROBLEM OF NOT GETTING NETWORK ON REGULAR BASIS .


    KINDLY LOOK IN THIS MATTER AND DO THE NEEDFUL

    With warm regards…

    Vishal Yadav

    Branch Manager,Bhagalpur

    Mahendra Educational Pvt. Ltd.

    Mobile No.09304840107

  5. #20
    Unregistered Guest

    Default Unnecessary balance detuction from 9832252270

    Now a days your company deducts unnecessary balance from my mobile No. 9832252270. When I wanted to contact customer care I can not reach there due to bad service of your company. Now I am in problem as your customer. So stop all service which are activated in my number- 9832252270. Otherwise I have to do portability with another company.
    Hope your kind attention and quick reply.

    C.F. KARIM
    BURDWAN
    9832252270

  6. #21
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,661

    Default

    11-21-2011, 09:46 AM #20
    Unregistered Guest
    Default Unnecessary balance detuction from 9832252270

    Now a days your company deducts unnecessary balance from my mobile No. 9832252270. When I wanted to contact customer care I can not reach there due to bad service of your company. Now I am in problem as your customer. So stop all service which are activated in my number- 9832252270. Otherwise I have to do portability with another company.
    Hope your kind attention and quick reply.

    C.F. KARIM
    BURDWAN
    9832252270

    Hi Karim,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    Regards,

    RCOMcare

  7. #22
    Unregistered Guest

    Question 10 rupees deduced without any information

    i want to lodge a complaint against reliance smart gsm mobile services, customer care and representatives.

    I am .Nawaz using reliance smart connection from last 4 months(from OCT 20011)mobile no is 8102451228.

    on dated:11/11/2011,Rs.30 & 23-11-2011,Rs.10/- deducted from my account. I come to know that my money deducted from my account on Dates:23-11-2011,after that I call many time to customer care but no body respond to my

    Reliance self activate one service called Caller tune & its charge Rs.10.i want my money back

    Now tell me madam how we can save our money, when the leading telecom company and representative acts like this.

    Please help me and support me to fight against this situation we need your help and support.

    Thankyou.

    nawaz
    Mobile No:-8102451228

  8. #23
    Unregistered Guest

    Default Rs 353 deducted without any reason

    i want to lodge a complaint against relaince smart service prepaid.
    my no. is- 9905544132, i am manoj kumar singh , address- 3/53, birsa nagar p.o. hatia, ranchi, jharkhand pin- 834003.
    my balance on 26th november, 2011 at night was Rs 353 /- but on sunday morning i.e. 27th november 2011 was reduced to nil without any notice or explanation.

    i demand to refund my balance completely as soon as possible. this type of behaviour is not expected from a reputed company like relaince.

    this action is unbearable and i want my balance back as soon as possible. please do take my complaint seriously.

    manoj kumar singh
    no- 9905544132
    email id- mksingh2666@gmail.com

  9. #24
    ishanthakurv is offline Junior Member
    Join Date
    Jul 2011
    Posts
    11

    Wink balance deduction

    hi iam ishan thakur my mobile no.7814888200 on 8 dec 2011 8:30 pm my balance was deducted when i complaint to customer care they told me that some technical problem we cant help u ...even reliance deduct my balance many time and i complaint many time..... reliance give harasment to customer ....reliance walon ne bohot hi loot machai hai ager issi tarha reliance walon ne paise lene hai customer se to pls seedhr hi bol dein ki paise chahiye we give u lots of money but customer ko pareshan karna chod do har month 30 30 rupees bina matlab ke balance se deduct kar lete hain ................... if u dont refund my balance then pls block my number if this no.7814888200 is switchoff then u call me on this no. 9817143200

  10. #25
    Unregistered Guest

    Angry no balance credited

    my no.is9861257898 and name is animesh tiwari. the complaint is regarding recharge....as on date3/12/2011 i recharged with easy recharge rs.119 which offers rs.150 promo talktime. but i never recieved the same and after complaining they assured me to fix it within 48hrs. but i've not recieved the amount. again when i approched to customer care nobody is responding.again on date i recharged with rs.210 which offers full talk time for the same i still not recieved the amount and no response from customer care. now what should i do please help.
    tankyou
    animesh tiwari
    9861257898

  11. #26
    ishanthakurv is offline Junior Member
    Join Date
    Jul 2011
    Posts
    11

    Default deduction balance

    dear sir /madam
    i ishan thakur and my mobile no 781488200 last day 5 p.m reliance will deducted once again 38 rs in my balance this is not a first time it happen many time with me and when i dail 198 to register this complaint then reliance customer care executive told me that server is down and we can't help u. i just want to say that if reliance always deducted the balance then pls told me one time that how much reliance company want rupees. realy reliance is poor company n cheated with his customer.last time reliance company said to that this problem will not happen again, but no i have still this problem right now and i thing reliance never ever solve this problem..... even every recharge company deducted 30 rs every recharge and i afraid to recharge again, this is my last request and after that i swap my no. in airtel . if u want to contact me pls call me in this no.9817143200. why reliance communication cheated to the customer and only reliance can do this other company never do like that. reliance give me only botheration to me

  12. #27
    ishanthakurv is offline Junior Member
    Join Date
    Jul 2011
    Posts
    11

    Default deduction of balance

    dear sir /madam
    i ishan thakur and my mobile no 781488200 last day 5 p.m reliance will deducted once again 38 rs in my balance this is not a first time it happen many time with me and when i dail 198 to register this complaint then reliance customer care executive told me that server is down and we can't help u. i just want to say that if reliance always deducted the balance then pls told me one time that how much reliance company want rupees. realy reliance is poor company n cheated with his customer.last time reliance company said to that this problem will not happen again, but no i have still this problem right now and i thing reliance never ever solve this problem..... even every recharge company deducted 30 rs every recharge and i afraid to recharge again, this is my last request and after that i swap my no. in airtel . if u want to contact me pls call me in this no.9817143200. why reliance communication cheated to the customer and only reliance can do this other company never do like that. reliance give me only botheration to me

  13. #28
    BIDHANIITR is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default document misplaced

    sir,
    my self bidhan sow, I had a reliance prepaid sim , mobile mo- 8899235781. I lost my sim , and which I want to block. but document is not matching with the associated with the mobile number 8899235781. so I am not able to close the sim as the information is not matching. so what should i do?





    bidhan sow.
    8881712510

  14. #29
    Unregistered Guest

    Default

    Dear madam,

    i want to lodge a complaint against reliance smart gsm mobile services, customer care and representatives.

    I am .Meenakshi using reliance smart connection my mobile no is 9778175480.

    on dated:5-05-2012,Rs.30/- deducted from my account. I come to know that my money deducted from my account on Dates:6-05-2012,after that I call many time to customer care but no body respond to my call, on dated 5-05-2012.

    i donot know the reason for the deduction but when i called many times there is no response at all is it a way to have services and no direct contact with customer though my phone is of single use i m confirm that i have not activated anything but still then i see that my balance r been going on deducting so i request u to just deactive all activations and just return my money.

    Thank you
    Meenakshi Prusty

    Mobile No:-9778175480

  15. #30
    R_COMcare8 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    311

    Default

    Quote Originally Posted by Unregistered View Post
    Dear madam,

    i want to lodge a complaint against reliance smart gsm mobile services, customer care and representatives.

    I am .Meenakshi using reliance smart connection my mobile no is 9778175480.

    on dated:5-05-2012,Rs.30/- deducted from my account. I come to know that my money deducted from my account on Dates:6-05-2012,after that I call many time to customer care but no body respond to my call, on dated 5-05-2012.

    i donot know the reason for the deduction but when i called many times there is no response at all is it a way to have services and no direct contact with customer though my phone is of single use i m confirm that i have not activated anything but still then i see that my balance r been going on deducting so i request u to just deactive all activations and just return my money.

    Thank you
    Meenakshi Prusty

    Mobile No:-9778175480
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

Similar Threads

  1. complaint regarding relience GSM (smart) customer services
    By Unregistered in forum Mobile Services
    Replies: 31
    Last Post: 05-23-2013, 01:55 PM
  2. Replies: 8
    Last Post: 11-30-2012, 03:07 PM
  3. misbehaviour by customer care representative of reliance(GSM services).
    By ashu_gyanguru@yahoo.co.in in forum Product And Services
    Replies: 1
    Last Post: 02-04-2011, 11:13 AM
  4. misbehaviour by customer care representative of reliance(GSM services)
    By ashu_gyanguru@yahoo.co.in in forum Mobile Services
    Replies: 1
    Last Post: 01-30-2011, 01:19 AM
  5. Replies: 1
    Last Post: 01-28-2010, 11:05 AM

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •