I had an IDEA account (1.10250388) which I decided to discontinue. So I submitted the churn request form in one of the IDEA shop in Bangalore. This was done on 6-Mar-2011. After 2-3 weeks their customer care called me up in my alternate number and confirmed that the request has been processed. However on 11th April,2011 I received a bill(Invoice Number 0012991301) from IDEA which says the bill period is 1st Mar,2011 to 31st Mar,2011 and I have to pay the Monthly charges.

But the fact is I have the settled all the payments it self on 6th March,2011(receipt number 274514, ALFACOM, RT Nagar, BLR) and Idea has no right to bill me after that date.

There was quite a few problem with the connection and network so I had to give up the connection. Now this is a new problem. The customer service is the worst I guess in terms other service provider