Hi Devraj,

Thanks for writing in to us with your concern. We would like to inform you that we have forwarded your feedback to the concerned store. Please approach the store with your request to activate the number. For any assistance in future, kindly email us at vodafonecare.mum@vodafone.com, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Mumbai

Dear Sir,
Thank you for your response. I have visited the gallery on Sunday 17th April at around 1.00 in the afternoon, (token number 94). However i was told that there is no email received. I have submitted documents for photo identity and address proof, and on verification of these i was asked to pay fees for reactivation, which i have done. So i request you to activate my number 9820623100 and not ask me to visit the gallery as i have completed all the formalities. If required i will visit the gallery, so please send me a copy of the email you have sent to them, as i can take it with me the next time. (devrajdp@yahoo.com).
Thank you

Hi Devraj,

Thanks for writing in to us with your concern, we're sorry for the inconvenience caused. We kindly request you to send a scan of the payment receipt to vodafonecare.mum@vodafone.com so that we may be able to assist you further. Please email us at the aforementioned email id for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Mumbai

Dear Sir,

I have sent the payment receipt as attachment to vodafonecare.mum@vodafone.com .

Thank you,
Devraj

Dear Sir,

I have sent the document requested by you.
So far there has been no further communication from you.
Kindly activate my phone as soon as possible.

Devraj Pawar
9869459604
devrajdp@yahoo.com

Hi Devraj,

Thanks for writing in to us with your concern. Please confirm whether your number has been ported in to Vodafone, and kindly email the receipt to vodafonecare.mum@vodafone.com so that we may be able to assist you better. For any assistance in future, you can write to us at the aforementioned email id, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai

Dear Sir,

Please read the previous communication (especially the one dated 04-11-2011). It seems I have been given an automated reply without referring to the problem i have explained to you. It is now nearly six months since I have first written to vodafone. Please solve the problem as soon as possible.

Regards,
Devraj

Hi Devraj,

Thanks for writing in to us. We tried calling, but were unable to get in touch with you. Please confirm at which store the documents were submitted, so that we may be able to investigate this further. For any assistance in future, email us at vodafonecare.mum@vodafone.com, we'll do our best to help.

Kind Regards,
Vodafone Customer Care, Mumbai

Dear Sir/Madam,
I have submitted my documents to the vodafone store in Thane west, opposite Malhaar Cinema.
I am presently using 9869458604.
For reference the receipt number is STA/10-11/SP01/19167 and is dated 10/11/2010.
Thank you,
Devraj

Hi Devraj,

Thanks for the information. We would like to inform you that one of our executives from the concerned store will contact you within 24 hours and help resolve the issue. For any assistance in future, kindly email vodafonecare.mum@vodafone.com, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai

Sir,
Though you have assured me, there has been no communication from your executives as of today.
As i have submitted all the documents, i see no reason why i have to talk to you executives (if they call that is).
It will be sufficient if you take actions to activate my number instead of discussing and prolonging. As you see it is taking months to sort out a simple problem.
Devraj, 9869458604, devrajdp@yahoo.com

Originally Posted by vodafoneindia

Hi Devraj,

Thanks for the information. We would like to inform you that one of our executives from the concerned store will contact you within 24 hours and help resolve the issue. For any assistance in future, kindly email vodafonecare.mum@vodafone.com, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai

Hi Devraj,

Thanks for writing in to us. We tried calling, but were unable to get in touch with you. Please share an alternate number with us here Vodafone India - Complaints - Requests - Enquires so that we may be able to contact you and address your concern. Kindly email us at vodafonecare.mum@vodafone.com for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai

Dear Sir,
9820623100, is supposed to be my alternate number, as you see from my complain, this number is not activated by you for so many months (see first post of this thread).

Certainly you must have realized the problems which me and also the people who are trying to contact me on this number (which you have disconnected) are facing.

If you are not able to contact me on 9869458604, please direct your queries on this forum.
I will prefer discussing and answering your queries in a open forum.

Please solve this problem as soon as possible.
Devraj

Please inform me about the status of my grievance.