Declined application for HDFC credit card

**renjithraj2005** · 03-31-2011, 10:33 AM

Dear Sir/Madam,

Regarding Credit Card Application Ref. No.: 11031614729620s5

I would like to inform you that few days back I happened to receive a call from your credit card department and they have informed me that your bank will be providing me a credit card and they have collected the necessary documents from me for the same. Then after Verification and all is over.then after some time i contacted to your customer care and they informed verbally that you have declined my application.
But regret to say that I am not able to understand about your stand

Kindly note that:
• I am Passport holder issued by Govt. of India.
• I am working as an Software Engineer with at infopark cochn
• I have provided you all the related documents required for issuing a credit card.
• Also as confirmed by your official that as per my documents I will be applicable in your criteria.

Sir, out of curiosity I shall like to know that without of any authenticity all these things have happen. Hence, I would like to request you to do the needful and trust me that whatever documents I have provided you are true.
Lastly one more request to you that if your bank will not be able to provide/trust me to issue the card so please don’t waste the time for other people un necessarily and providing a curiosity.

Awaiting for your early reply and needful action is highly appreciable.

**HDFC Bank** · 03-31-2011, 08:43 PM

Originally Posted by renjithraj2005

Dear Sir/Madam,

Regarding Credit Card Application Ref. No.: 11031614729620s5

I would like to inform you that few days back I happened to receive a call from your credit card department and they have informed me that your bank will be providing me a credit card and they have collected the necessary documents from me for the same. Then after Verification and all is over.then after some time i contacted to your customer care and they informed verbally that you have declined my application.
But regret to say that I am not able to understand about your stand

Kindly note that:
• I am Passport holder issued by Govt. of India.
• I am working as an Software Engineer with at infopark cochn
• I have provided you all the related documents required for issuing a credit card.
• Also as confirmed by your official that as per my documents I will be applicable in your criteria.

Sir, out of curiosity I shall like to know that without of any authenticity all these things have happen. Hence, I would like to request you to do the needful and trust me that whatever documents I have provided you are true.
Lastly one more request to you that if your bank will not be able to provide/trust me to issue the card so please don’t waste the time for other people un necessarily and providing a curiosity.

Awaiting for your early reply and needful action is highly appreciable.

"Dear customer,

At the outset, we are disheartened to note that your recent interactions with the bank have not been upto your satisfaction. We wish to investigate the case and request you to write to us at talktous@hdfcbank.com with reference ID TTU00160231032011, your application no, contact details and our bank representative will get in touch with you as soon as we receive the information.

Regards, Customer Assistance, HDFC Bank"

**renjithraj2005** · 04-05-2011, 02:56 PM

didn't get any remedy yet

**HDFC Bank** · 04-07-2011, 12:21 PM

Originally Posted by renjithraj2005

didn't get any remedy yet

Dear customer,

Our Concerned team is investigating the matter and will get back to you shortly. We have also mailed you about the same on your registered email address on April 05, 2011.

Regards, Customer Assistance, HDFC Bank