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complaint against GPRS uses charges

This is a discussion on complaint against GPRS uses charges within the Product And Services forums, part of the Miscellaneous category; I am having Idea postpaid connection, no 9540802900. Currently 249 combo plan is activated on my connection and accordining to ...

  1. 03-29-2011, 11:57 AM #1
    mailvijaymehta
    mailvijaymehta is offline Junior Member
    Join Date
    Mar 2011
    Posts
    1

    Default complaint against GPRS uses charges

    I am having Idea postpaid connection, no 9540802900. Currently 249
    combo plan is activated on my connection and accordining to this plan
    1 GB of GPRS data is free.
    From last two bills (Feb & March), I have been charged Rs 0.40 and Rs
    761.23 against GPRS uses.
    Submit Complaint.. Submit Complaint..
  2. 05-30-2011, 03:56 PM #2
    ideacellular
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    1,215

    Default

    Quote Originally Posted by mailvijaymehta View Post
    I am having Idea postpaid connection, no 9540802900. Currently 249
    combo plan is activated on my connection and accordining to this plan
    1 GB of GPRS data is free.
    From last two bills (Feb & March), I have been charged Rs 0.40 and Rs
    761.23 against GPRS uses.

    Dear Sir,

    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed.For further assistance kindly get in touch with our Customer care centre -details updated on Idea website. www.ideacellular.com.

    Regards,
    Ideacellular
    Submit Complaint.. Submit Complaint..
 

 
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