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Thread: IRCTC refund TDR procedure

  1. #1
    Unregistered Guest

    Default IRCTC refund TDR procedure

    I have files TDR on 06-December-2008 against journey date 05-December-2008 as IRCTC website allows next day of journey to file TDR. The details of tickets and TDR are as follows.

    PNR Number:8226264511 Transaction ID :0079677388, Ticket Charge Rs 644.00 + Rs 25 internet booking charges = Total Rs 669 Train No 2993 From Station :BORIVALI(BVI) to Station AHMEDABAD JN(ADI)

    Reference No. ekt200812600299293 dated 06-Dec-2008 complain Re: [IRCTC #547395]

    After filing TDR on 06-Dec-2008 I have copy of all the communications done with IRCTC on email id &

    They answer every time from last 2 years that we have forwarded to the concern department and will refund you as soon as possible, but they are not committing any date by which they will refund. Also as per their procedure it is 6 months but in my case already 2 years passed and still there is no confirmation. Money is not the problem as it is a small amount, but the time they are taking is too much. This is unprofessional approach with the customer.

    Kindly do the needful,

    Vijay Vaja

  2. #2
    Unregistered Guest

    Default part tdr refund

    I had booked railway tickets on line through IRCTC. for two persons with following details:-

    Ex.LKO to BE TRAIN-24369, CLASS-2AC, Date of journey-10thJune 2013.PNR NO.6220472329

    Passengers did not perform journey as 2nd AC coach was not attached AND the reservation was provided in lower class i.e sleeper class

    ON 10th June TDR was filed on line with ref no.2013061007943870 and on 16th June TDR was approved for Rs 640 where as the ticket was purchased for Rs 1300 /-

    You are therefore requested to get me full refund Rs 1300/-( minus IRCTC service charges) at the earliest.

    K N Sinha

    C-1317 Rajaji Puram

    Lucknow 226017

  3. #3
    Unregistered Guest

    Default Refund not taken place in case of cancelled tickets


    My PNR NO IS : 4811927931

    I have booked my ticket for 4 passengers on 20th Dec'13 in takkal. one ticket got confirmed remaining waitlisted. So as soon as i have filed for TDR for confirmed ticker by selecting the option partially confirmed. Hence the waitlisted tickets will automatically cancelled. But till today i have not received my amount for all the four tickets. I have send so many mails to & Today only i got mail id from customer care and i have sent mail to them also. But it bounced back.

    Kindly look in to it. Do favour for me.

    Expecting your favourable action on this.


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