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Thread: IRCTC refund TDR procedure

  1. #1
    Unregistered Guest

    Default IRCTC refund TDR procedure

    I have files TDR on 06-December-2008 against journey date 05-December-2008 as IRCTC website allows next day of journey to file TDR. The details of tickets and TDR are as follows.

    PNR Number:8226264511 Transaction ID :0079677388, Ticket Charge Rs 644.00 + Rs 25 internet booking charges = Total Rs 669 Train No 2993 From Station :BORIVALI(BVI) to Station AHMEDABAD JN(ADI)

    Reference No. ekt200812600299293 dated 06-Dec-2008 complain Re: [IRCTC #547395]

    After filing TDR on 06-Dec-2008 I have copy of all the communications done with IRCTC on email id care@irctc.co.in & tdrprocess@irctc.co.in


    They answer every time from last 2 years that we have forwarded to the concern department and will refund you as soon as possible, but they are not committing any date by which they will refund. Also as per their procedure it is 6 months but in my case already 2 years passed and still there is no confirmation. Money is not the problem as it is a small amount, but the time they are taking is too much. This is unprofessional approach with the customer.

    Kindly do the needful,

    Vijay Vaja
    9322510142

  2. #2
    Unregistered Guest

    Default part tdr refund

    I had booked railway tickets on line through IRCTC. for two persons with following details:-

    Ex.LKO to BE TRAIN-24369, CLASS-2AC, Date of journey-10thJune 2013.PNR NO.6220472329

    Passengers did not perform journey as 2nd AC coach was not attached AND the reservation was provided in lower class i.e sleeper class

    ON 10th June TDR was filed on line with ref no.2013061007943870 and on 16th June TDR was approved for Rs 640 where as the ticket was purchased for Rs 1300 /-



    You are therefore requested to get me full refund Rs 1300/-( minus IRCTC service charges) at the earliest.

    K N Sinha

    C-1317 Rajaji Puram

    Lucknow 226017

  3. #3
    Unregistered Guest

    Default Refund not taken place in case of cancelled tickets

    Sir/Madam,

    My PNR NO IS : 4811927931

    I have booked my ticket for 4 passengers on 20th Dec'13 in takkal. one ticket got confirmed remaining waitlisted. So as soon as i have filed for TDR for confirmed ticker by selecting the option partially confirmed. Hence the waitlisted tickets will automatically cancelled. But till today i have not received my amount for all the four tickets. I have send so many mails to etickets@irctc.co.in & care@irctc.co.in. Today only i got tdrprocess@irctc.co.in mail id from customer care and i have sent mail to them also. But it bounced back.

    Kindly look in to it. Do favour for me.

    Expecting your favourable action on this.

    Regards,
    Bhuvana.G
    9840882259

  4. #4
    Unregistered Guest

    Post Appel for reopen the case for regredated tdr/ refund ticket amount.

    APPEL FOR REOPEN THE CASE FOR REGREDATED TDR/ REFUND TICKET AMOUNT.


    REFUND FOR BELOW TWO TICKETS FOR WHICH TDR ALREADY FILED :-

    1) N J SHAH PNR NO. 8626886279 DATE OF JOURNEY 19-08-2014
    Cancellation request :- PARCTIAL W/L TATKAL 3A TICKET passenger travel on same train but sleeper class ticket with PNR NO. 8125548307 which had taken earlier.

    2) J L SHAH PNR NO. 8725372132 DATE OF JOURNEY 19-08-2014
    Cancellation request :- passenger travel with TATKAL 3A TICKET PNR NO. 8626886279

    Please reopen my above case, how one person can travel on both the class on same train with same date.
    we have requested to Tc also for non traveling certificate, same was denied by him saying that not required.
    Kindly give my refund amount as early as possible.

    Dipen Shah
    9820322860




    Booking details:

    PNR No
    8725372132
    Train No
    11041
    Train Name
    CSTM CHENNAI EX
    From
    CSTM
    To
    MAS
    Date
    19-8-2014
    Class
    SL
    Boarding Point
    CSTM
    Reservation Upto
    MAS
    Quota
    General


    Passenger Details:

    S#
    Name
    Age
    Sex
    Seat/Berth
    Coach
    Status
    1
    J L SHAH
    064
    Male
    0065
    S3
    CONFIRM
    Total Fare
    00000330

    Booking details:

    PNR No
    8125548307
    Train No
    11041
    Train Name
    CSTM CHENNAI EX
    From
    CSTM
    To
    MAS
    Date
    19-8-2014
    Class
    SL
    Boarding Point
    CSTM
    Reservation Upto
    MAS
    Quota
    General


    Passenger Details:

    S#
    Name
    Age
    Sex
    Seat/Berth
    Coach
    Status
    1
    N J SHAH
    064
    Female
    0068
    S3
    CONFIRM
    Total Fare
    00000280



    PNR No 8626886279 Train No 11041
    Train Name CSTM CHENNAI EX From CSTM
    To MAS Date 19-8-2014
    Class 3A Boarding Point CSTM
    Reservation Upto MAS Quota Tatkal


    Passenger Details:

    S# Name Age Sex Seat/Berth Coach Status
    1 J L SHAH 064 Male 0000 CKWL 1
    2 N J SHAH 064 Female 0000 CKWL 2
    Total Fare 00003600

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