Useful Information Customer Care Address Popular Judgments
FAQ Consumer Forum Reliance Karnataka Country Club Bajaj Allianz State Bank Of India
Court Fee Airtel Chandigarh Idea ICICI Lombord Andhra Bank
Where to file Complaint Vodafon Bengal Tata Indicom HDFC Standard Life HDFC Bank
Notice Sample Idea Uttarakhand Airtel IffcoTokio Icici Bank
First Appeal Consumer Forum BSNL Gujarat Reliance Metlife Punjab National Bank
Consumer Protection Act Nokia Rajasthan Vodafone SBI Life Insurance Bank Of India
RTI for Banks Micromax Assam Mobile Store Reliance General Insurance Canara Bank
Insurance Ombudsman Lava Uttar Pradesh MTNL New India Insurance Bank Of Baroda
Banking Ombudsman Karbonn Jharkhand Birla Sun Life National Insurance United India Insurance
How to start DND Sony Bihar LIC Oriental Insurance State Bank Mysore
Irctc TATA AIG India Bank


+ Submit Your Complaint
Results 1 to 12 of 12

Thread: IRCTC refund TDR procedure

  1. #1
    Unregistered Guest

    Default IRCTC refund TDR procedure

    I have files TDR on 06-December-2008 against journey date 05-December-2008 as IRCTC website allows next day of journey to file TDR. The details of tickets and TDR are as follows.

    PNR Number:8226264511 Transaction ID :0079677388, Ticket Charge Rs 644.00 + Rs 25 internet booking charges = Total Rs 669 Train No 2993 From Station :BORIVALI(BVI) to Station AHMEDABAD JN(ADI)

    Reference No. ekt200812600299293 dated 06-Dec-2008 complain Re: [IRCTC #547395]

    After filing TDR on 06-Dec-2008 I have copy of all the communications done with IRCTC on email id care@irctc.co.in & tdrprocess@irctc.co.in


    They answer every time from last 2 years that we have forwarded to the concern department and will refund you as soon as possible, but they are not committing any date by which they will refund. Also as per their procedure it is 6 months but in my case already 2 years passed and still there is no confirmation. Money is not the problem as it is a small amount, but the time they are taking is too much. This is unprofessional approach with the customer.

    Kindly do the needful,

    Vijay Vaja
    9322510142

  2. #2
    Unregistered Guest

    Default part tdr refund

    I had booked railway tickets on line through IRCTC. for two persons with following details:-

    Ex.LKO to BE TRAIN-24369, CLASS-2AC, Date of journey-10thJune 2013.PNR NO.6220472329

    Passengers did not perform journey as 2nd AC coach was not attached AND the reservation was provided in lower class i.e sleeper class

    ON 10th June TDR was filed on line with ref no.2013061007943870 and on 16th June TDR was approved for Rs 640 where as the ticket was purchased for Rs 1300 /-



    You are therefore requested to get me full refund Rs 1300/-( minus IRCTC service charges) at the earliest.

    K N Sinha

    C-1317 Rajaji Puram

    Lucknow 226017

  3. #3
    Unregistered Guest

    Default Refund not taken place in case of cancelled tickets

    Sir/Madam,

    My PNR NO IS : 4811927931

    I have booked my ticket for 4 passengers on 20th Dec'13 in takkal. one ticket got confirmed remaining waitlisted. So as soon as i have filed for TDR for confirmed ticker by selecting the option partially confirmed. Hence the waitlisted tickets will automatically cancelled. But till today i have not received my amount for all the four tickets. I have send so many mails to etickets@irctc.co.in & care@irctc.co.in. Today only i got tdrprocess@irctc.co.in mail id from customer care and i have sent mail to them also. But it bounced back.

    Kindly look in to it. Do favour for me.

    Expecting your favourable action on this.

    Regards,
    Bhuvana.G
    9840882259

  4. #4
    Unregistered Guest

    Post Appel for reopen the case for regredated tdr/ refund ticket amount.

    APPEL FOR REOPEN THE CASE FOR REGREDATED TDR/ REFUND TICKET AMOUNT.


    REFUND FOR BELOW TWO TICKETS FOR WHICH TDR ALREADY FILED :-

    1) N J SHAH PNR NO. 8626886279 DATE OF JOURNEY 19-08-2014
    Cancellation request :- PARCTIAL W/L TATKAL 3A TICKET passenger travel on same train but sleeper class ticket with PNR NO. 8125548307 which had taken earlier.

    2) J L SHAH PNR NO. 8725372132 DATE OF JOURNEY 19-08-2014
    Cancellation request :- passenger travel with TATKAL 3A TICKET PNR NO. 8626886279

    Please reopen my above case, how one person can travel on both the class on same train with same date.
    we have requested to Tc also for non traveling certificate, same was denied by him saying that not required.
    Kindly give my refund amount as early as possible.

    Dipen Shah
    9820322860




    Booking details:

    PNR No
    8725372132
    Train No
    11041
    Train Name
    CSTM CHENNAI EX
    From
    CSTM
    To
    MAS
    Date
    19-8-2014
    Class
    SL
    Boarding Point
    CSTM
    Reservation Upto
    MAS
    Quota
    General


    Passenger Details:

    S#
    Name
    Age
    Sex
    Seat/Berth
    Coach
    Status
    1
    J L SHAH
    064
    Male
    0065
    S3
    CONFIRM
    Total Fare
    00000330

    Booking details:

    PNR No
    8125548307
    Train No
    11041
    Train Name
    CSTM CHENNAI EX
    From
    CSTM
    To
    MAS
    Date
    19-8-2014
    Class
    SL
    Boarding Point
    CSTM
    Reservation Upto
    MAS
    Quota
    General


    Passenger Details:

    S#
    Name
    Age
    Sex
    Seat/Berth
    Coach
    Status
    1
    N J SHAH
    064
    Female
    0068
    S3
    CONFIRM
    Total Fare
    00000280



    PNR No 8626886279 Train No 11041
    Train Name CSTM CHENNAI EX From CSTM
    To MAS Date 19-8-2014
    Class 3A Boarding Point CSTM
    Reservation Upto MAS Quota Tatkal


    Passenger Details:

    S# Name Age Sex Seat/Berth Coach Status
    1 J L SHAH 064 Male 0000 CKWL 1
    2 N J SHAH 064 Female 0000 CKWL 2
    Total Fare 00003600

  5. #5
    Unregistered Guest

    Default no refund has made even after 6 months..

    TDR Details
    Reason For TDR: Train Terminated Short Of Destination.
    TDR Status:
    Reference No: ekt2014061511746957
    TDR Zone: NRBSB
    TDR Filing Date: 15-Jun-2014
    I have file TDR against this.
    Transaction Details
    PNR Number: 2621786457
    Ticket Type: eticket
    Transaction ID: 0914241707
    Date Of Journey: 15/6/2014
    Railway Zone: NRBSB
    Total: Rs 836.24
    Train No: 12054
    From Station: AMRITSAR JN(ASR) Quota: General
    To Station: HARIDWAR JN(HW)
    IRCTC Zone: CCM/Claims Northern Railway,Station Building,Varanasi

    Very bad and careless system of indian railways. Poor coustmer support..

  6. #6
    sushiljagd Guest

    Default amt not refund my A/C

    Tranjuction I'd 100000141577776 pnr 8131181677 boarding ambala can't to Jammu tawi dt 05 jan 15. Ticket was cancelled on 04 Jan 15 at 10
    35 hrs but my amt not refund.

  7. #7
    Unregistered Guest

    Default amt not refund my A/C

    Tranjuction I'd 100000141577776 pnr 8131181677 boarding ambala can't to Jammu tawi dt 05 jan 15. Ticket was cancelled on 04 Jan 15 at 10
    35 hrs but my amt not refund.

  8. #8
    rahulscme Guest

    Default no tdr amount refund made even after 4 months

    To
    The IRCTC,
    TDR Department
    (Sub:-amount of Rs.2520 not refunded yet TDR registered)
    Dear
    SIR/MADAM
    I had booked my ticket from HW to HWH on 23th sep 2014 whose boarding date is 29th sep 2014 of 4 passengers of PNR No-2625710582.
    We are not able to travel on that day because the bearth are not fully confirmed.
    So , I request you to kindly refund such amount.

    With Regards
    Rahul Prasad
    +918961497014

    Booking details:-
    Train no/Name:-12370/HW HWH S F EXP
    PNR NO:-2625710582
    Transction id:-100000084817420
    Date of Booking:-23-Sep-2014
    Date of Journey:-29-Sep-2014
    Boarding from:-haridwar
    Reserved to:-Howrah
    TDR Zone :-Eastern Railways
    Cancellation id:-100000014499238
    Registration Id:-DER051014W10468
    TDR Filling date/time:-29-Sep-2014/20:34:49HRS

    I am Expecting for your favourable action on this.

  9. #9
    Unregistered Guest

    Default complaint against TDR rejection

    Hello,

    This is complaint regarding rejection of TDR filed for the below :

    TDR Transactions Details
    Transaction ID: 100000145076930 Train No./ Name: 22105/INDRAYANI EXP PNR Number: 8731191183
    Date of Journey: 02-Jan-2015
    Date Of Boarding: 02-Jan-2015

    From: MUMBAI CST (CSTM)
    To: PUNE JN (PUNE)
    Reason For TDR: Passenger Not Travelled.
    TDR Filing Date: 01-Jan-2015 23:25:00 HRS
    TDR Status: TDR Repudiate Cancellation ID: 100000028550400

    Reason for Repudiate TDR: TKT not Surrendered/TDR not within 2/3/3 Hrs(CNF/RAC/WL) of act dep of train

    Since we didn't wanted to travel on 2nd Jan 2015 at 05:40 hrs in the morning,I tried to cancel the tickets on 1st Jan 2015 at 23:00 hrs. But the chart was already prepared so the system didn't allowed me to cancel the ticket (ideally the chart is prepared only 4 hrs prior to departure of train but not in this case)

    So I didn't had any option but to file the TDR. We didn't travel and my TDR filing time was well before the actual departure of train i.e. about 6 hrs prior.

    So I'm not able to understand now why the TDR got rejected with reason as "TDR not within 2/3/3 Hrs(CNF/RAC/WL) of act dep of train" whereas it was well before the actual departure of train. There was no option of cancellation of tickets as chart was prepared already.

    I see no reason why the TDR should be rejected. Can you please approve the TDR and return me the appropriate amount back.

    Thanks,
    Shabbir

  10. #10
    Unregistered Guest

    Default Cash Refund Hurry

    Dear sir please hurry Refund cash this details

    PNR NO-- 2528286117
    DATE OF JOURNEY- 10-DEC-2014
    FROM- BUXAR TO - HOWRAH
    TRAIN NO/NAME- 13006/ ASR HWH MAIL
    RESON FOR TDR- TRAIN LATE MORE THAN 3 HOURS



    Regards
    Paashuram Pandey

  11. #11
    Unregistered Guest

    Default money refund

    I had booked a ticket on 29 jan 2015 on irctc from bhopal to new delhi nd the train is on 1 feb 2015 and whose PNR no. Is 8332269241 on the name of SHASHI SHEKHAR but due to delay of about 12 hours i canciled it on 2 feb 2015. But still i dont get the refund,and the customer care is saying we cant tell the time that in how many days you will get your refund.

  12. #12
    Venkateswararao katam Guest

    Default Tdr refund has not made even after two months

    TID 0944880176
    PNR NO :4205000339
    TDR FILED DT:20/03/2015
    Dear sir/madam I filed a tdr againest the above pnr no as on 20/03/2015.my tdr was approved by indian railways but the refund amoun was not ctedited in my account sofar.pl take an early action.

    yours faithfully
    venkateswararao k
    9704399123

+ Submit Your Complaint

Similar Threads

  1. No refund from IRCTC since
    By baljeetsb in forum Railways
    Replies: 5
    Last Post: 12-15-2012, 09:27 PM
  2. IRCTC Refund
    By luckyritu2001 in forum Product And Services
    Replies: 0
    Last Post: 12-30-2010, 02:11 PM
  3. Irctc refund
    By Unregistered in forum Railways
    Replies: 0
    Last Post: 10-13-2010, 05:10 PM
  4. Refund from IRCTC
    By Santanu Dey in forum Product And Services
    Replies: 0
    Last Post: 08-21-2010, 04:56 PM
  5. Replies: 0
    Last Post: 03-29-2010, 05:29 PM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •