i had taken a broad band unlimited 1mbps connection on 17th march...from day one i am facing the problem . i didnt get the actual speed the company had promised. my plan was 1mbps but i was getting 150 kbps. so i called technician manish regarding this issue. so he visited on 17th march 18th march 20th march 21st march. but problem doesnt solved. i made complaint regarding this issue in customer care. but they too failed to rectify this issue. so on 26th march i decided to quit this service. so on 26th march i request to cancelled this connection. it tooks 7 days to cancelled the connection executive replied. but toaday 26th april my connection is still active. i had complaint several times but al the exective just giving assurance regarding this but not doing anything. they deducted 250 rs from my account and also generated bill of 786 rs. which is like a joke. they are unable to provide service but they still want payment. and they are telling "sir 1 mbps nahi kuch toh service use kiya na...isliye bharna padega ". really worst service i had ever seen. and i also got a call from a concern department that sir i personally going to handle this problem. and she will send technician also. but i mont over she never called me again regarding this issue and no technician she had send. in short WORST SERVICE.
THANKS airtel to provide such a wonderfull service.
jitesh singh bhadoria
airtel fixed line no : 07314267270