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Idea Cellular Ltd-HDFC BANK Ltd,Online Prepaid Refill,Money Not refunded

This is a discussion on Idea Cellular Ltd-HDFC BANK Ltd,Online Prepaid Refill,Money Not refunded within the Product And Services forums, part of the Miscellaneous category; I have made online Prepaid Refill transaction below against my Idea Mobile on Date 12 Feb and 14 Feb 2011,The ...

  1. #1
    khodke.bhushan is offline Junior Member
    Join Date
    Feb 2011
    Posts
    2

    Default Idea Cellular Ltd-HDFC BANK Ltd,Online Prepaid Refill,Money Not refunded

    I have made online Prepaid Refill transaction below against my Idea Mobile on Date 12 Feb and 14 Feb
    2011,The transactions were not successful but yet my money is not refunded.
    My mobile number is 9594493569.
    Below is the transaction History from my HDFC Account statement

    12/02/11 0212201107503072722/ONLINE PREPAID RE2344 12/02/11 98.00
    12/02/11 0212201107541911229/ONLINE PREPAID RE2654 12/02/11 98.00
    14/02/11 Online Refill Ref:-212082344-12/02/2011 14/02/11 98.00
    14/02/11 Online Refill Ref:-212082654-12/02/2011 14/02/11 98.00

    Can you please refund me the money ASAP?

    Regards,
    Bhushan
    09769469921

  2. #2
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,239

    Default

    Quote Originally Posted by khodke.bhushan View Post
    I have made online Prepaid Refill transaction below against my Idea Mobile on Date 12 Feb and 14 Feb
    2011,The transactions were not successful but yet my money is not refunded.
    My mobile number is 9594493569.
    Below is the transaction History from my HDFC Account statement

    12/02/11 0212201107503072722/ONLINE PREPAID RE2344 12/02/11 98.00
    12/02/11 0212201107541911229/ONLINE PREPAID RE2654 12/02/11 98.00
    14/02/11 Online Refill Ref:-212082344-12/02/2011 14/02/11 98.00
    14/02/11 Online Refill Ref:-212082654-12/02/2011 14/02/11 98.00

    Can you please refund me the money ASAP?

    Regards,
    Bhushan
    09769469921
    Dear customer,

    We request you to write to talktous@hdfcbank.com with your account number and the reference id TTU00278228022011. Once we receive this information, our team will check the status of these transactions and also clarify the same to you.

    Regards, Customer Assistance, HDFC Bank

 

 

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