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complaint against reliance gsm phone service for balance deduction without any reason

This is a discussion on complaint against reliance gsm phone service for balance deduction without any reason within the Product And Services forums, part of the Miscellaneous category; Dear sir My self sanat kundu, mo. No. 8101144415. I am recharge my cell phone on dated 02/08/2012 and sudanly ...

  1. #61
    sanat kundu Guest

    Default balance deduction

    Dear sir

    My self sanat kundu, mo. No. 8101144415. I am recharge my cell phone on dated 02/08/2012 and sudanly i received a mgs "fun service activeted in your mobile" from reliance on dated 04/08/12 and deduct my main account balance. Then we have continue try to contact with customer care but no any contact make with customer care due to no answer and root busy.
    requsted you to pls resove the my compaint and return back my main account balance.

  2. #62
    Puspraj Singh Bhadauriya Guest

    Thumbs down For balance deduction complaint

    Dear Sir,
    I am Puspraj singh Bhadauriya [Mainpuri - UP[west] and My mobile No. is 8430427559 and i want to register a complaint against reliance
    comnucation for deducted balance for unwanted service. when i called customer care then they told
    me you have activate some service but i have to stil 248 net pack [expiary date 14-0812]
    and my registered complaint no: are -----------------------------184285807, 184080639, 184504006.
    sir my problem is stil now. Pl help me........................

    my email id: pusprajsinghb@gmail.com
    Contact No: 9045634834

  3. #63
    Amit Ghosh Guest

    Default complaint against reliance communication ...

    I am Amit Ghosh and I have recharge online of Rs 199 to my mobile no-8509917025 (reliance GSM) on 13-08-2012. The amount has debited from my account but the recharged was not done due to some unknown reason. Kindly refund the debited amount to my account.
    Your customer care is as usual not responding.
    And I also want to register a complaint against reliance communication for deducted balance (20+30=50) for unwanted service (Beauty service).
    I want the entire amount credited back to me.

  4. #64
    amitorghosh is offline Junior Member
    Join Date
    Aug 2012
    Posts
    1

    Thumbs down complaint against reliance communication

    I am Amit Ghosh and I have rechargeonline of Rs 199 to my mobile no-8509917025 (reliance GSM) on 13-08-2012. Theamount has debited from my account but the recharged was not done due to someunknown reason. Kindly refund the debited amount to my account.
    Your customer care is as usual not responding.
    And I also want to register a complaint against reliance communicationfor deducted balance (20+30=50) for unwanted service (Beauty service).
    I want the entire amount credited back to me.

  5. #65
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,661

    Default

    Quote Originally Posted by amitorghosh View Post
    I am Amit Ghosh and I have rechargeonline of Rs 199 to my mobile no-8509917025 (reliance GSM) on 13-08-2012. Theamount has debited from my account but the recharged was not done due to someunknown reason. Kindly refund the debited amount to my account.
    Your customer care is as usual not responding.
    And I also want to register a complaint against reliance communicationfor deducted balance (20+30=50) for unwanted service (Beauty service).
    I want the entire amount credited back to me.
    "Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare"

  6. #66
    Unregistered Guest

    Angry Deducted my balance after every top-up recharged

    Dear Sir,
    I am Sunil Ojha and My mobile No. is 8102992047 and i want to register a complaint against reliance communication for deducted balance for My Feeling Services. i called customer care but not responding of any call.


    we will deactivate service in 6th times but when i recharege my number they always deducated balance agian and again without same reason.



    Please help me i am totally harassed...


    Regards
    Sunil ojha
    9798946555
    vineetagarwal61 likes this.

  7. #67
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,661

    Default

    Quote Originally Posted by amitorghosh View Post
    I am Amit Ghosh and I have rechargeonline of Rs 199 to my mobile no-8509917025 (reliance GSM) on 13-08-2012. Theamount has debited from my account but the recharged was not done due to someunknown reason. Kindly refund the debited amount to my account.
    Your customer care is as usual not responding.
    And I also want to register a complaint against reliance communicationfor deducted balance (20+30=50) for unwanted service (Beauty service).
    I want the entire amount credited back to me.
    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOMcare

  8. #68
    vineetagarwal61 is offline Junior Member
    Join Date
    Sep 2012
    Posts
    2

    Angry Balance deduction

    deduction of balance in the name of activation of caller tune. 2 days back saome service was activated automatically ! I caled up customer care and told the problem they resolved it. but again today date being 4.9.12 again balance ws deducted in the nane of caller tune and from morning I am unable to contact customer care. so kindly help me to get out this problem.This thing has happened many times this is not the first time. kindly take some strict action

  9. #69
    vineetagarwal61 is offline Junior Member
    Join Date
    Sep 2012
    Posts
    2

    Default Balance deduction

    deduction of balance in the name of activation of caller tune. 2 days back saome service was activated automatically ! I caled up customer care and told the problem they resolved it. but again today date being 4.9.12 again balance ws deducted in the nane of caller tune and from morning I am unable to contact customer care. so kindly help me to get out this problem.This thing has happened many times this is not the first time. kindly take some strict action. my mobile number is 9608168068. name : vineet

  10. #70
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,661

    Default

    Quote Originally Posted by Unregistered View Post
    Dear Sir,
    I am Sunil Ojha and My mobile No. is 8102992047 and i want to register a complaint against reliance communication for deducted balance for My Feeling Services. i called customer care but not responding of any call.


    we will deactivate service in 6th times but when i recharege my number they always deducated balance agian and again without same reason.



    Please help me i am totally harassed...


    Regards
    Sunil ojha
    9798946555
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  11. #71
    INIGO SOLOMON Guest

    Default complaint against balance deduction from my reliance gsm number

    Respected Sir,
    I am INIGO SOLOMON.My reliance gsm number is 7667783841.i put rs.50 recharge to my number 2 days back. today around 10.30 a.m i got a message tat "i have subscirbed for bkakti service at rs.30.00 ".when i checked my balance i was damn shocked to see tat my balance had gone down.i was charged rs.30 for no reason.i would like to inform u tat i never subscribed to any such service.and around 04.15 p.m i got a message stating tat "amount charged for VAS TechZone GSM rs.10".and then too i checked my balance and was really shocked to see tat my balance was even reduced by rs.10.I request you to look into this issue and refund my rs.40.00 as soon as possible.
    Waiting for your reply and eagerly waiting to get my money back.hope you wil do the needful..
    THANK YOU

  12. #72
    Bhuneshwar Prasad Guest

    Default Reliance balance deduction without any reason

    Dear Sir/Madam,

    I am Bhuneshwar Prasad and My mobile No. is 9019446271 and i want to register a complaint against reliance comnucation for deducted balance for unwanted service. when i called customer care then they told me you have activate some service and we will deactivate service in 48 hour. This Happening from past four day and it is irritating. First They deducted Rs.20 on 10th Sep,second times 11th Sep,third time on 12th Sep and now again today(13th Sep).Everytime they are providing assurance that it will happen again.What should i do ? Shall leave my work and talk to customer care everyday?

    Regards,
    Bhuneshwar Prasad

  13. #73
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,661

    Default

    Quote Originally Posted by INIGO SOLOMON View Post
    Respected Sir,
    I am INIGO SOLOMON.My reliance gsm number is 7667783841.i put rs.50 recharge to my number 2 days back. today around 10.30 a.m i got a message tat "i have subscirbed for bkakti service at rs.30.00 ".when i checked my balance i was damn shocked to see tat my balance had gone down.i was charged rs.30 for no reason.i would like to inform u tat i never subscribed to any such service.and around 04.15 p.m i got a message stating tat "amount charged for VAS TechZone GSM rs.10".and then too i checked my balance and was really shocked to see tat my balance was even reduced by rs.10.I request you to look into this issue and refund my rs.40.00 as soon as possible.
    Waiting for your reply and eagerly waiting to get my money back.hope you wil do the needful..
    THANK YOU
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  14. #74
    Saurabh khare Guest

    Post Complaint against Uncertain balance Deduction

    I am Saurabh khare From Bhopal, My Complaint is To Against Reliance GSM Services, From Last 3 day Some Balance is Deducting From My mobile no. +919691798217,and after deducting a MESSAGE shown on mobile that you have activated VAS service while l have not. and when i called to Customer care for make complaint against this, the No. was unrechable. now i want my balance back. please do some need full.

  15. #75
    roxxrokr@gmail.com Guest

    Default complaint for balance deduction

    respested sir,
    I am Parvev ahmed and my mobile n0- 9503229808. I recharged my number on 15th sep' 2012. since then i have been recieving unwanted service packs subscribed on my number.When i called the customer care the deactivated my subscription and they refunded my balance,but when it continued for 2nd day, they coudnt refund my balance. when i told them i got my balance refunded in earlier case, they said it was by mistake of their co-worker. i request you sir to kindly stop these unwanted services and refund my balance.
    Waiting eagerly for a possitive action.

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