Respected Sir,
I, do hereby, want to complaint against the Bharat Gas connection provider/Dealer.
This is against "Vijay Gas Agency,Village & Post Office Badli, Delhi-110042., CODE No. 113597, Telephone No.011-27854368, 27857383.
My Customer Number is 9952 and in the name of MR. Yog Raj Sharma R/o C-63, Yadav Nagar, Samay Pur, Delhi -110042. I booked my Gas cylinder telephonically on 3.01.11, and booking Number is 253, but they did not supply the Gas cylinder until 09.02.11.
Whenever I call them never picked up phone calls unfortunately, they picked up my call assure me that they will deliver within 2-3 days but not delivered by them. When I make call after 2-3 days they will again tell me the same thing. I would like to convey this complaint to BHARAT PETROLEUM COMPANY LTD. OFFICERS to look into this matter, why these numbers are not picked up in a single chance, they are the only people who are busy, other agencies are also running and 90% public is booking their refills and calling them and they are entertained.

Today on 09.02.11, I personally visited the Agency, The Manager said that in our books, we have deliver the cylinder to you and now we do not have any responsibility. He said that he is not afraid of any complaint. They behaved very rude and misbehaved to me.
Sometimes, they said that GAS to coming from the Parent Companys what we will do.

Now I would like to complaint against late supply of gas cylinder. If, such type of delay/black in supply occurs, there is no use of having additional cylinder. Kindly take necessary action against the Supplier. This is the problem of all the consumers against delay in supply of gas cylinder, which is being black marketed by the agency to the hotels & other LPG vehicle users for black.


Please look into it and do some thing. This is happening for last many years, please cancelled his agency license immediately and mail me your immediate action against cancellation of above said dealer license.

Your positive response shall be highly appreciated.

Regards,
Yog Raj Sharma
C-63, Yadav Nagar,
Samay Pur, Delhi-110042.
Mobile No. 9810883305
Email: - summisha@gmail.com